Director

Department of Families, Seniors, Disability Services and Child Safety; Townsville City; On-site; AUD 150,000 - 190,000; Full time

Job summary

Department of Families, Seniors, Disability Services and Child Safety in Queensland seeks an experienced Director, Child and Family (Placement Services) to lead strategic reform and service delivery for children, young people, and families. The role emphasizes culturally safe practices and strong governance across the regional team.

The director will drive partnerships, manage resources, advise senior management, and champion Aboriginal and Torres Strait Islander engagement to improve outcomes.

Responsibilities

• Provide strategic leadership and stewardship ensuring the effective delivery of services in the service system to meet the diverse needs of children, young people, men, women and families.
• Drive reform activities and strengthen partnerships with key internal and external stakeholders, including working across government, to deliver high quality, cost-effective and integrated services that achieve the best outcomes for children and young people, men, women and families.
• Provide advice to the Regional Leadership Team and senior management on the quality, range and effectiveness of investment strategies, contract management and partnership opportunities.
• Shape and implement innovative strategies and programs that align with departmental priorities, delivering a sustainable, client-focused, and culturally strong service system.
• Manage human, financial, and physical resources to ensure culturally safe, inclusive workplaces, enhanced staff capability, accountability, and optimised regional service delivery, including direct supervision of staff, subject to operational needs.
• Where necessary, exercise delegations under the Child Protection Act 1999 (Qld) and provide advice to the regional team in relation to complex child protection matters.
• Champion culturally informed practices by engaging with Aboriginal and Torres Strait Islander Community Controlled Organisations, children, and families, stakeholders and communities, embedding cultural integrity in all aspects of service delivery.
• Promote excellence in client service delivery, contract management, and performance management while fostering a culture of professionalism, ethics, business acumen and teamwork.
• Actively contribute as a member of the Regional Leadership Team by ensuring sound governance, robust systems, clear roles and responsibilities, accountability, and a culture of continuous improvement.

Job description

As Director, Child and Family (Placement Services) you will:

• Provide strategic leadership and stewardship ensuring the effective delivery of services in the service system to meet the diverse needs of children, young people, men, women and families.
• Drive reform activities and strengthen partnerships with key internal and external stakeholders, including working across government, to deliver high quality, cost-effective and integrated services that achieve the best outcomes for children and young people, men, women and families.
• Provide advice to the Regional Leadership Team and senior management on the quality, range and effectiveness of investment strategies, contract management and partnership opportunities.
• Shape and implement innovative strategies and programs that align with departmental priorities, delivering a sustainable, client-focused, and culturally strong service system.
• Manage human, financial, and physical resources to ensure culturally safe, inclusive workplaces, enhanced staff capability, accountability, and optimised regional service delivery, including direct supervision of staff, subject to operational needs.
• Where necessary, exercise delegations under the Child Protection Act 1999 (Qld) and provide advice to the regional team in relation to complex child protection matters.
• Champion culturally informed practices by engaging with Aboriginal and Torres Strait Islander Community Controlled Organisations, children, and families, stakeholders and communities, embedding cultural integrity in all aspects of service delivery.
• Promote excellence in client service delivery, contract management, and performance management while fostering a culture of professionalism, ethics, business acumen and teamwork.
• Actively contribute as a member of the Regional Leadership Team by ensuring sound governance, robust systems, clear roles and responsibilities, accountability, and a culture of continuous improvement.

Applications to remain current for 12 months.

Job Ad Reference: QLD/701978/26

Closing Date: Thursday, 8th October 2026