Direct Channels Fundraiser

World Animal Protection; St Leonards; On-site; AUD 86,000 - 93,000; Full time

Benefits offered by this job

7-hour workday

Public holiday swap options

Birthday leave

Parental leave topped up to full pay

Volunteer leave

Training allowance

EAP

Flexible hours

Time Off In-Lieu

Wellbeing Leave

Pawternity leave

Gender Affirmation Medical Leave

Job summary

World Animal Protection in Australia is seeking an experienced Direct Channels Fundraiser, ANZ, to deliver direct mail, telemarketing and other locally managed fundraising activity.

You will coordinate campaigns with internal teams and external suppliers, ensure compliance with local legislation and industry codes, and help grow support for our mission across the ANZ market.

This role offers a 7-hour day and a range of wellbeing and leave benefits as part of a flexible, global organisation.

Qualifications

• Significant experience delivering direct fundraising campaigns, including direct mail or telemarketing.
• Strong understanding of campaign planning, production, fulfilment and supporter-response handling.
• Experience managing fundraising suppliers or other operational delivery partners.
• Knowledge of fundraising legislation, regulation and industry codes relevant to the ANZ market.
• Strong stakeholder management, organisation and project-management skills.
• The ability to identify operational issues and implement practical improvements.

Responsibilities

• Planning and delivering direct mail, telemarketing and other direct fundraising activity in ANZ.
• Adapting global fundraising products so they work effectively within the local market.
• Managing relationships with fulfilment, mailing, telemarketing and other operational suppliers.
• Coordinating campaign production, fulfilment and supporter-response handling to agreed standards.
• Ensuring activity complies with relevant local legislation, regulation and industry codes.
• Monitoring delivery and performance, resolving issues and sharing learning to improve future activity

Skills

Direct fundraising

Direct mail

Telemarketing

Campaign planning

Supplier management

Stakeholder management

Project management

Regulatory knowledge ANZ

Job description

Department: Growth & Engagement (inc. Marketing & Communications)

Location: International - Australia

Compensation: AU$85,582 - AU$92,917 / year

Application Deadline: 18 October 2026

Join us in creating a better world for animals

At World Animal Protection, we move the world to protect animals. We are looking for an experienced direct fundraiser to help deliver effective campaigns and grow support for our mission across the ANZ market.

As Direct Channels Fundraiser, ANZ

You will be our operational fundraising specialist in the market. You will deliver direct mail, telemarketing and other locally managed fundraising activity, working with internal colleagues and external suppliers to ensure campaigns are timely, compliant and effective.

This is an opportunity to combine local fundraising expertise with global collaboration, strengthen campaign delivery and contribute practical insight that improves direct fundraising across the organisation.

What you will be doing

• Planning and delivering direct mail, telemarketing and other direct fundraising activity in ANZ.
• Adapting global fundraising products so they work effectively within the local market.
• Managing relationships with fulfilment, mailing, telemarketing and other operational suppliers.
• Coordinating campaign production, fulfilment and supporter-response handling to agreed standards.
• Ensuring activity complies with relevant local legislation, regulation and industry codes.
• Monitoring delivery and performance, resolving issues and sharing learning to improve future activity

What we are looking for

• Significant experience delivering direct fundraising campaigns, including direct mail or telemarketing.
• Strong understanding of campaign planning, production, fulfilment and supporter-response handling.
• Experience managing fundraising suppliers or other operational delivery partners.
• Knowledge of fundraising legislation, regulation and industry codes relevant to the ANZ market.
• Strong stakeholder management, organisation and project-management skills.
• The ability to identify operational issues and implement practical improvements.

Benefits

• Benefits:
• 7-hour workday (30 min lunch) - 35-hour week (fulltime)
• Public holiday swap options (except Christmas, Boxing and NY Day)
• Birthday leave (on, or your near your birthday)
• Government parental leave topped up to full pay for the duration of government pay plus continued Super payments
• 3 days per year volunteer leave
• Gifted days off between Christmas and New Year’s (Global)
• Two gifted days off in July to enhance wellbeing (Global)
• Four days' study leave and training allowance (for work-approved courses)
• EAP (virtual counselling sessions)
• Flexible hours as we are a global org (ie. start early/late, finish early/late, school drop off pick up navigation)
• Formal and informal Time Off In-Lieu (TOIL) programme
• Anniversary leave - a type of gifted leave through length of service - One additional day of leave after each anniversary date, up to a maximum of five days.
• Wellbeing Leave - types of wellbeing leave:
• Wellbeing Leave/Mental Health Leave
• Bereavement/Compassionate Leave (10 days)
• Disability Leave (10 days)
• Menstrual and Menopause Leave (12 days)
• Pregnancy Loss Leave (10 days)
• Fertility Treatment Leave (5 days per cycle, up to max 3 cycles)
• Companion animal bereavement Leave (2 days)
• Pawternity leave (time to settle a new companion animal) (2 days)
• Gender Affing Medical Leave (20 days)