Community Operations Administrator - Woolloomooloo / Flexible Location

Everi Pty; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging options

Best Workplace Award recognition

WFH balance

Performance-based leave

Discounts on health/retail

Job summary

Cancer Council NSW (CCNSW) is seeking a Community Operations Administrator to provide organisational and operational support to the community fundraising team. The role focuses on coordinating events, managing databases and delivering engaging campaigns to drive participation and income.

You will build strong relationships with volunteers, donors and partners, manage website updates and reporting, and support the team with continuous improvement projects.

Qualifications

• Strong organisational skills and ability to manage multiple priorities and deadlines.
• Excellent communication and customer service, with a passion for supporter engagement.
• Experience in event coordination, fundraising support, or similar administrative roles.
• Strong administrative and technology skills, including database management, data entry, website updates, and Microsoft Office.
• Ability to work independently and collaboratively with problem-solving and continuous improvement.
• Experience working with volunteers and flexibility to travel, occasional evenings/weekends, and holding a current Class C Driver's Licence.

Responsibilities

• Coordinate delivery of community fundraising events and campaigns with a focus on supporter experience.
• Manage event administration, financial processes, databases, website updates, and reporting for accurate operations.
• Build and maintain relationships with volunteers, donors, community groups, sponsors and supporters.
• Create and schedule engaging fundraising and social content to support participation and income growth.
• Recruit, train and support volunteers and event committees for successful campaigns.
• Provide operational support across the fundraising team, including event planning, inventory management and stakeholder enquiries.

Skills

Organisational skills

Communication skills

Event coordination

Fundraising support

Administrative experience

Database management

Data entry

Website updates

Microsoft Office

Teamwork and problem-solving

Volunteer coordination

Tools

Microsoft Office

Database management software

Job description

Job Description

The Community Operations Administrator is responsible for providing organisational and operational support to the community fundraising team, for the effective delivery of community fundraising campaigns.

• Coordinate the delivery of community fundraising events and campaigns, ensuring a positive experience for supporters, volunteers, sponsors, and participants.
• Manage event administration, financial processes, databases, website updates, and reporting to ensure accurate and efficient operations.
• Build and maintain strong relationships with volunteers, donors, community groups, sponsors, and key fundraising supporters.
• Create and schedule engaging fundraising and social media content, supporting marketing activities that drive participation and income growth.
• Recruit, train, and support volunteers and event committees to help deliver successful community fundraising initiatives.
• Provide operational support across the fundraising team, including event planning, inventory management, stakeholder enquiries, and continuous improvement projects.

About the Employer

Cancer Council NSW (CCNSW) is a community funded and focused not for profit. We are the largest cancer charity in NSW and our point of difference is that we work across every area of every cancer, from research right through to support.

At CCNSW we understand that nothing feels better than doing work you really care about. As Australia's leading organisation supporting all people impacted by all cancers, we understand how good it feels to make a difference. We know that almost 1 in 2 Australians are affected by cancer during their lifetime, by joining the passionate team at CCNSW you'll know that each day the work you're doing will positively impact people in your life and Australia., We have a preference for the successful candidate working in our Woolloomooloo office; however, we are flexible to have candidates work from regional offices across NSW.

About the Candidate

Essential:

• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and customer service skills, with a passion for supporter engagement.
• Experience in event coordination, fundraising support, or a similar administrative role.
• Strong administrative and technology skills, including database management, data entry, website updates, and Microsoft Office.
• Ability to work both independently and collaboratively, with strong problem-solving and continuous improvement capabilities.
• Experience working with volunteers and flexibility to travel, work occasional evenings/weekends, and hold a current Class C Driver's Licence.

Desirable:

• Knowledge and experience in a database management program
• Knowledge and experience of media, particularly social media, marketing and collateral development

Work Environment

• Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.
• Recognised for Voice Project's 2021 and 2023 "Best Workplace" Award as well as Xref "Best Workplace" in 2025.
• A balanced organisational approach to WFH and office
• Additional performance-based leave available.
• Work for purpose and know that your work fosters an engaged, diverse and culturally aware organisation.
• Discounts available for everyday expenses such as private health, retail and fitness