Digital Services Officer | Full-time Permanent

Australian Capital Territory; Canberra; On-site; AUD 75,000 - 110,000; Full time

Job summary

Australian Capital Territory's Office of the Legislative Assembly is seeking a Digital Services Officer to join the Information and Digital Services team in a full-time permanent role. You will help manage and improve the Assembly's digital presence, including website administration, content management, accessibility and emerging technologies.

You will work across staff, Members and external technology partners, delivering user‑focused digital services, providing guidance, training and

Qualifications

• Experience using digital technologies to improve websites and user experience.
• Ability to provide informed digital services advice and support accessibility standards.
• Experience delivering projects in a digital services environment.
• Excellent communication and stakeholder engagement in a small team.

Responsibilities

• Support and enhance the Assembly's digital presence and services.
• Manage website administration, content, accessibility and emerging technologies.
• Build relationships with staff, Members, ACT Government and external providers; provide training and practical support.

Skills

Web governance & UX

Digital accessibility

Project delivery in digital services

Stakeholder engagement

Knowledge sharing

Job description

Digital Services Officer
Full-time Permanent

Details: The Office of the Legislative Assembly is seeking an experienced and enthusiastic Digital Services Officer to join our Information and Digital Services team.

Reporting to the Manager, Information and Digital Services, you will play a key role in supporting and enhancing the Assembly’s digital presence and services. You will work across website administration and development, content management, digital accessibility, web-based broadcasting and emerging technologies.

You will build strong relationships with staff, Members, ACT Government and external technology providers, providing advice, training and practical support to ensure our digital services are effective, accessible and user focused.

We are looking for someone with:

• Experience using digital technologies to improve websites, user experience and the discoverability of information.


• The ability to provide sound digital services advice, manage risks and support compliance with relevant policies and accessibility standards.


• Experience delivering projects in a digital services environment.


• Excellent communication and stakeholder engagement skills, with the ability to work collaboratively in a small team.


• A willingness to share knowledge, support colleagues and contribute to the continuous improvement of the Assembly’s digital services.

This is an opportunity to make a tangible contribution to how the Legislative Assembly connects with Members, staff and the community through digital technology.

Eligibility/Other Requirements:

• Must be able to obtain and maintain a Baseline security clearance.

For further information please contact Rachel Turner at [e-mail]

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .