Digital Project Manager (Snr Roles Agency Side)

23 Digital; Saint Kilda Junction; On-site; AUD 90,000 - 120,000; Full time

Job summary

23 Digital in Australia is seeking a digitally minded Project Manager to oversee end-to-end delivery for Magento, WordPress/WooCommerce, BigCommerce, Shopify and mobile apps.

You will manage scope, timelines, budgets, and stakeholder expectations, coordinating designers, developers and QA to ensure on-time, on-budget delivery and high quality standards.

Qualifications

• 4+ years’ experience as a Digital Project Manager in an agency environment.
• Hands-on experience delivering projects on Magento, WordPress/WooCommerce, BigCommerce, Shopify/Plus.
• Strong understanding of web development workflows and digital delivery.
• Excellent written and verbal communication with clients and internal teams.

Responsibilities

• Manage digital projects from kick-off through to launch and post-go-live support.
• Work directly with clients to define scope, timelines, and expectations.
• Build and maintain project plans, schedules, and delivery milestones.
• Coordinate developers, designers, and QA to keep projects on track.
• Run regular status updates and ensure clear communication across all stakeholders.
• Proactively identify risks, manage changes, and resolve issues.

Skills

Project management

Client communication

Agile methodologies

Budget management

Risk management

Tools

Jira

Trello

Asana

Basecamp

Job description

We’re looking for a technically minded, organised, and client-focused Digital Project Manager to join our growing digital agency team.

This role suits someone who’s confident managing multiple fast-moving projects, communicates clearly with clients, and understands how modern websites are built and delivered. You’ll be responsible for end-to-end project delivery across Magento, WordPress/WooCommerce, BigCommerce, Shopify and mobile apps.

What You’ll Be Doing

• Manage digital projects from kick-off through to launch and post-go-live support
• Work directly with clients to define scope, timelines, and expectations
• Build and maintain project plans, schedules, and delivery milestones
• Coordinate developers, designers, and QA to keep projects on track
• Run regular status updates and ensure clear communication across all stakeholders
• Proactively identify risks, manage changes, and resolve issues
• Act as the main point of contact for clients, ensuring a high level of service and accountability
• Ensure projects are delivered on time, within budget, and to a high standard

What We’re Looking For

• 4+ years’ experience as a Digital Project Manager in an agency environment
• Hands-on experience delivering projects on Magento, WordPress/WooCommerce, BigCommerce, Shopify/Plus
• Strong understanding of web development workflows and digital delivery
• Excellent communication skills, written and verbal, with clients and internal teams
• Ability to manage multiple projects and priorities in a fast-paced environment
• Strong problem-solving skills and attention to detail
• Experience using project management tools (Jira, Trello, Asana, Basecamp, or similar)

Why Join Us?

• Work on a wide range of technically interesting digital projects
• Be part of a collaborative and supportive team
• Direct exposure to clients and decision-makers
• Clear accountability, ownership, and room to grow