Digital Product Owner

JD Sports; Sydney; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Sydney office

Staff discounts

Wellbeing program

Parental leave

Birthday leave

Team events

Job summary

JD Sports in Sydney is seeking a Digital Product Owner to drive product vision across our app, website and in-store kiosk. You’ll partner with stakeholders, developers and global teams to translate ideas into measurable impact, prioritise backlogs and ensure releases meet acceptance criteria.

You’ll work in a fast-paced environment within a growing APAC product function, influencing customer experiences and commercial outcomes across digital channels.

Qualifications

• Proven experience in digital product delivery and agile environments.
• Ability to translate customer needs into actionable user stories and backlog items.
• Strong stakeholder management and communication skills.

Responsibilities

• Own and prioritize the product backlog for app, website and in-store kiosk.
• Define requirements, acceptance criteria and user stories aligned to roadmap.
• Collaborate with developers, partners and stakeholders to deliver high-quality solutions.
• Lead agile ceremonies and release readiness.

Skills

Agile delivery

Stakeholder management

User story writing

Data-driven decisions

Tools

Jira

Confluence

Job description

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first launched within the Australian market and has since expanded to 80+ stores across all Australian states and New Zealand, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our consumers. Working at JD Sports is a state of mind, an attitude, and a way of challenging the norm. We do not conform; we create our own path and are elite within our field.

THE ROLE

At JD, we're constantly looking for ways to create better digital experiences for our customers. As we continue to invest in digital growth, we're looking for a Digital Product Owner to help bring our product vision to life across our App, Website and In-Store Kiosk experience in five APAC markets.

Supporting our APAC Product Manager, you'll play a hands-on role in delivering seamless customer experiences, partnering with stakeholders, developers and global teams to turn ideas into measurable impact. This is an opportunity to join a growing Product function and influence how thousands of customers interact with JD every day.

From writing requirements and prioritising the backlog to partnering with engineering and business stakeholders, you'll help ensure we're delivering experiences that make a real impact for both our customers and our business.

What You'll Be Doing

• Help deliver the APAC roadmap and strategic initiatives across app, website and in-store kiosk
• Translate customer needs, business requirements and opportunities into well-defined user stories, acceptance criteria and functional requirements
• Own and manage the product backlog, balancing competing priorities and ensuring teams are focused on delivering maximum value
• Work closely with internal developers, external technology partners and global stakeholders to deliver high-quality solutions
• Assess requirements, identify system dependencies and help determine what is technically feasible and commercially viable
• Collaborate with UX, Ecommerce, Retail, Marketing and Operations teams to improve customer experiences across digital channels
• Run agile ceremonies with engineering, including sprint planning and backlog refinement
• Support testing and own release readiness, making sure work meets acceptance criteria before it goes live
• Measure the impact of what we deliver and use customer feedback and analytics to identify opportunities for continuous improvement
• Act as a key link between business stakeholders and technical teams, ensuring solutions meet customer, technical and business needs

WHO YOU ARE

You're naturally curious and know how to take a problem, ask the right questions, work through competing priorities, and partner with stakeholders to deliver practical solutions. You're comfortable working with both business and technical teams and can confidently switch between discussing customer experiences, commercial outcomes and technical requirements.

What You'll Bring

• Previous experience as a Product Owner, Product Manager, Technical Business Analyst or similar digital product role
• Experience working closely with development teams in Agile delivery environments
• Strong stakeholder management and communication skills, with the ability to influence and build relationships across the business
• Confidence writing user stories, requirements and acceptance criteria
• Ability to unpick integrations and system dependencies with engineers, and translate them into clear requirements and trade-offs for the business
• A customer-first mindset with a passion for improving digital experiences
• Strong problem-solving skills and the ability to make informed decisions using data and insights
• The ability to manage multiple priorities and adapt in a fast-paced environment
• Experience working with product delivery tools such as Jira and Confluence

Bonus

• Retail, ecommerce or omnichannel experience
• Shopify or similar ecommerce platform exposure
• Experience with mobile apps or customer-facing digital products
• Experience working with external vendors, technology partners or offshore teams

WHAT'S IN IT FOR YOU?

• Brand-new Sydney CBD office
• Be part of a globally recognised brand in a high-growth phase
• Generous staff discounts for you, friends & family
• Wellbeing programs & Employee assistance program
• Paid parental leave & Birthday leave
• Vibrant team culture with regular events and celebrations

JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated. If you love turning ideas into reality, thrive in fast-paced environments, and get excited by seeing your work reach thousands of customers every day, we'd love to hear from you.