Digital Performance Lead - Broadbeach, QLD

Flight Centre Travel Group; Gold Coast City; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Health program

Financial advisors

Travel discounts

Beachfront Broadbeach office

Social events

Volunteer leave

Job summary

Ignite Travel Group is seeking a Digital Performance Lead to drive the strategy, execution and optimization of digital campaigns across its brands My Holiday and My Cruises. You will report to the Digital Performance Manager and collaborate with a team to deliver marketing activity, improve enquiry targets and maximise ROI.

The role requires proven experience managing Facebook and Google campaigns, strong data analytics capability, and a marketing/communications background.

Qualifications

• Must have a proven track record in managing performance channels.
• Comfortable reading and reporting on large data volumes.
• Confident in Google Ads, Meta Ads, EDMs and GA4.
• Tertiary qualifications in marketing and/or communications will be highly regarded.
• Minimum 5 years managing both Facebook and Google campaigns.
• Hands-on analytics and optimisation with strong commercial acumen and strategic thinking.

Responsibilities

• Oversee digital strategy, execution and performance across channels for Ignite Travel Group brands.
• Lead a team of digital coordinators to deliver marketing activity and achieve enquiry targets.
• Own end-to-end planning, execution, and reporting of campaigns.
• Continuously optimise campaigns and spend for ROI.
• Embed AI tools and automation to improve efficiency and insights.

Skills

Performance marketing

Data analytics

Google Ads

Meta Ads

GA4

EDMs

Campaign management

Education

Marketing or communications degree

Tools

Google Ads

Meta Ads

GA4

Job description

At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. Our brands, My Holiday and My Cruises, are destination and cruise holiday experts, hand-selecting the best inclusions and value for both our customers and partners alike. Awarded Australia's #1 Cruise Agency of the Year at Australia's Cruise Industry Awards in 2023, plus Marketing Campaign of the Year and Online Agency of the Year in 2022 at the National Travel Industry Awards, there has never been a better time to join the My Holiday and My Cruises team and Australia's fastest growing and leading innovative travel company!

Come Be part of our award winning team as our next Digital Performance Lead!

A Day In The Life

• Working across digital strategy, execution and performance of all digital channels for Ignite Travels suite of brands, with a key focus on achieving enquiry targets and optimising digital ROI
• Reporting into the Digital Performance Manager and working with a team of digital co-ordinators and assistants to deliver marketing activity across our suite of brands

Campaigns

• End-to-end ownership of campaign planning & execution, and reporting, ensuring all items are live and in a timely and efficient manner
• Continuous optimisation of campaign activity and spend to ensure the best result possible for our partners

Reporting & Optimisation

• Use of GA4/Google trends etc to provide insight into daily and weekly digital performance
• Leverage insights, past performance to suggest new ideas and strategies to drive more enquiry - ownership of these items from end to end

Budget Management/Optimisation

• Maintain and monitor pacing documents in collaboration with business analyst to ensure we are tracking and monitoring spend efficiently
• Active optimisation of budget across campaigns/channels to drive better ROI for the business

Test & Learn

• Planning end execution of quarterly test and learn plan to strive for continuous improvement across digital channels
• Collboration, and development of digital marketing coordinators to run test and foster a test and learn mindset

AI & Automation

• Embed AI tools and automation into day-to-day workflows to work more efficiently, scale campaign management, and surface insights faster for our partners
• Leverage platform AI features and automated bidding to continuously optimise performance, freeing up time to focus on higher-value strategy and analysis
• Build and maintain automation to reduce manual, repetitive work such as reporting and data consolidation, ensuring accuracy and consistency
• Apply generative AI responsibly across ideation, copy, and testing, maintaining human oversight and brand safety at all times

Who You Are

• Must have a proven track record in managing performance channels
• Comfortable with reading and reporting on large volumes of data
• Confident in Google Ads, Meta Ads, EDMs and GA4
• Tertiary qualifications in marketing and/or communications will be highly regarded
• Minimum 5 years managing both Facebook and Google campaigns
• Hands-on experience with analytics and optimisation, strong commercial acumen, strategic thinking with high level written and verbal communication

What You'll Enjoy

• Ongoing brain power-ups and skill sharpening, plus occasional escapes to bucket list destinations
• Catapult your career across a network of brands and businesses in an evolving industry
• Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
• Access to industry leading health and well - being programs and financial advisors
• Set up shop in a swanky beachfront office in Broadbeach, with a golden ticket to public transport and parking perks
• Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
• Take volunteer leave as part of giving back to the local community