Digital Experience Manager

Aspire Technology Limited; City of Brisbane; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Work from home flexibility

Exclusive team member discounts

Club Epic rewards program

Giving back through Ronald McDonald’s

Job summary

Amart is seeking a Digital Experience Manager to lead how customers experience our online store, sitting within our CRM & Ecommerce team. This hands-on role collaborates with Online Trading, Development, Email Marketing, Graphic Design and Paid teams to bring Data 360 and personalisation to life.

You will design end-to-end experiences, use analytics to prioritise opportunities and work with a design system, while partnering with developers to deliver high‑quality implementations that drive

Qualifications

• 3 years' experience in a UX/UI, digital product, or CRO/optimisation-focused ecommerce role.
• Experience using Salesforce, Fullstory, Constructor, Optimizely (or equivalent testing/personalisation platforms) and Google Analytics.
• A working understanding of SEO fundamentals, and curiosity about how generative/AI search is changing how customers discover products online.
• Strong craft across interaction and visual design, with fluency in tools like Figma.
• Comfort using qualitative and quantitative data to defend design and optimisation decisions.
• Strong collaboration skills and the ability to communicate design rationale clearly to non-designers.

Responsibilities

• Own the end-to-end performance of key website journeys - designing, testing, and iterating to lift conversion, engagement and revenue.
• Translate Amart’s customer segments and data-driven triggers into clear, intentional UI and interaction patterns across the site.
• Partner with our SEO and content specialists to ensure page structure, metadata and content are optimised for both traditional search and generative/AI search engines (GEO).
• Use data and analytics from Constructor, Fullstory and GA4 to identify friction, prioritise opportunities, and validate decisions pre- and post-launch.
• Design end-to-end experiences: user flows, wireframes, prototypes, and high-fidelity UI for Amart’s website, from landing pages for the Paid Media team and first-to-market product launch pages, to re‑vamped product pages.
• Plan, run, and synthesise customer insights and utilise Optimizely to inform design, tests and resulting optimisation decisions.
• Contribute to and help maintain our design system, building personalisation-ready components that scale.
• Partner closely with developers to ensure designs are implemented accurately and to a high standard.
• Present and rationalise your work to stakeholders, connecting design decisions back to commercial outcomes.

Skills

UX/UI

Digital product

CRO/optimisation

Ecommerce

Google Analytics

Tools

Salesforce

Fullstory

Constructor

Optimizely

Google Analytics

Job description

Location:Marketing
Posted on:24 September 2026

At Amart, we're more than a furniture retailer. For over 50 years, we've helped Australians create beautiful homes with stylish, affordable furniture – and we're only getting started.

As we continue to invest in our digital experience, we're looking for a Full Time Digital Experience Manager to help lead how customers experience our online store, sitting within our CRM & Ecommerce team.

Working closely with our Online Trading, Development, Email Marketing, Graphic Design and Paid teams, you'll bring our Data 360 and personalisation capability to life through thoughtful, high-performing digital experiences. This is a hands‑on opportunity to combine UX/UI, ecommerce and optimisation to deliver for both our customers and our commercial goals.

What you’ll be doing

• Own the end-to-end performance of key website journeys - designing, testing, and iterating to lift conversion, engagement and revenue
• Translate Amart’s customer segments and data-driven triggers into clear, intentional UI and interaction patterns across the site
• Partner with our SEO and content specialists to ensure page structure, metadata and content are optimised for both traditional search and generative/AI search engines (GEO), so our products are easy to discover wherever customers are searching
• Use data and analytics from Constructor, Fullstory and GA4 to identify friction, prioritise opportunities, and validate decisions pre- and post-launch
• Design end-to-end experiences: user flows, wireframes, prototypes, and high-fidelity UI for Amart’s website, from landing pages for the Paid Media team and first-to-market product launch pages, to re‑vamped product pages
• Plan, run, and synthesise customer insights and utilise Optimizely to inform design, tests and resulting optimisation decisions
• Contribute to and help maintain our design system, building personalisation-ready components that scale
• Partner closely with developers to ensure designs are implemented accurately and to a high standard
• Present and rationalise your work to stakeholders, connecting design decisions back to commercial outcomes

About you

You'll be someone who's genuinely energised by ecommerce performance and design. You will see a drop in conversion or a search visibility gap as a design problem, not just a marketing one.

You'll also bring:

• 3 years' experience in a UX/UI, digital product, or CRO/optimisation-focused ecommerce role
• Experience using any of the following tools looked upon favourably: Salesforce, Fullstory, Constructor, Optimizely (or equivalent testing/personalisation platforms) and Google Analytics
• A working understanding of SEO fundamentals, and curiosity about how generative/AI search is changing how customers discover products online
• Strong craft across interaction and visual design, with fluency in tools like Figma
• Comfort using qualitative and quantitative data to defend design and optimisation decisions
• Strong collaboration skills and the ability to communicate design rationale clearly to non-designers

Our culture is genuinely people-first. We back our team with real support. You’ll be joining a team where your experience is valued, your contribution matters and you can make a real impact.

The Amart difference:

• Since 1970, Amart has been a trusted name in Australian retail. Work alongside experienced industry professionals in an established business with a reputation you can be proud of
• Modern office space in Rochedale with free on-site parking
• Work from home flexibility
• A supportive, high-energy team that celebrates success together
• Exclusive team member discounts - industry-leading savings for you and your family
• Club Epic rewards program with exclusive discounts from 500+ retailers
• Giving back through our partnership with Ronald McDonald House® Australia

This position is available at: Marketing
41 Brickworks Place
Rochedale
4123 Queensland