Dialysis Patient Care Assistant

Fresenius Medical Care AG; City Of Swan; On-site; AUD 40,000 - 60,000; Full time

Job summary

Fresenius Medical Care in Midland, Western Australia, is seeking a Patient Services Assistant to support nursing staff in our dialysis clinic with non-clinical duties tied to patient care. You will work as part of a team, upholding our values and delivering high standards of cleanliness, stock management and patient comfort.

The role emphasizes infection control, effective communication, and the ability to work within a multidisciplinary team.

Qualifications

• Completion of a Patient Service Assistant Certificate or equivalent qualification.
• Demonstrated commitment to quality improvement initiatives.
• Effective communication skills, both written and verbal.
• Knowledge of Infection Control / Hygiene principles and implementation in daily practice.
• Team player with organizational and problem-solving skills.
• Basic computer literacy and office skills.
• Ability to work in a self-directed manner.
• Experience in patient assistant role.

Responsibilities

• Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
• Ensures cleanliness and neatness of patient’s environment and stock room.
• Ensures cleaning of the Isolation rooms is done when required.
• Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures.
• Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering.
• Serves, distributes and collects patient / visitors’ meals and refreshments.
• Arranges patient transport from Dialysis treatment.
• Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic.
• Monitors consumable stores and orders stock as required.
• Confirms delivery of stock, checks inventory and documentation.
• Performs stocktake when requested.
• Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste.
• Orders and pack away linen.
• Assist in the collection of blood samples by pathology lab, help spin blood before collection.
• Participates in Quality Improvements activities as required by the Dialysis Clinic Manager.
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
• Engages in internal and external in-service activities to enhance / maintain skills and knowledge.

Skills

Effective communication

Infection control

Team player

Organizational skills

Basic computer literacy

Problem solving

Work health & safety

Food preparation basics

Education

Patient Service Assistant Certificate

Job description

Fresenius Medical Care in Midland, Western Australia, is seeking a Patient Services Assistant to support nursing staff in our dialysis clinic with non-clinical duties tied to patient care. You will work as part of a team, upholding our values and delivering high standards of cleanliness, stock management and patient comfort.

The role emphasizes infection control, effective communication, and the ability to work within a multidisciplinary team.