Development Support Officer

Byron Shire Council; Byron Bay; On-site; AUD 56,000 - 74,000; Full time

Benefits offered by this job

Flexible work hours

Annual salary reviews

Education and training support

Superannuation

Fitness Passport

Job summary

Byron Shire Council is seeking a Development Support Officer to deliver high-level customer service and specialist planning advice within the Sustainable Development Team. The role includes managing development applications, supporting pre-lodgement processes and liaising with internal teams.

The position is permanent full-time (35 hours per week) with flexible working arrangements and a salary range aligned to NSW Local Government awards.

Qualifications

• Substantial administrative experience including proficient typing and data entry.
• Ability to prepare official documentation and correspondence.
• Strong customer service and teamwork skills.
• Good planning and prioritisation to meet deadlines.

Responsibilities

• Respond to enquiries from developers, Council officers and the community with clear guidance on development requirements.
• Coordinate pre-lodgement meetings and take minutes; manage documentation and attendance requirements.
• Support planning teams in development application processes via the NSW Planning Portal.

Skills

Administrative experience

Data entry

Documentation prep

Interpersonal skills

Time management

Education

Certificate IV in Local Government (Planning)

Graduate Certificate in Development Assessment

Job description

Byron Shire Council is focused on partnering with our community and offers pristine beaches, diverse lifestyles, a magnificent natural environment and a subtropical climate. Stay, live and work in our community. We have an opportunity available for a Development Support Officer to join our team. This position is a permanent full-time (35 hours per week) position.

About the role

As part of the Sustainable Development Team, the Development Support Officer delivers a high level of customer service in the provision of specialist planning advice in the development, construction and other related approval processes, including pre-lodgement enquiries and registration of development applications. The role provides direct administrative support to the two planning teams in terms of managing the development application process through the NSW Planning Portal including registration of development applications and issuing development consents. The role also assists other teams within Council with development matters as required.

About you

• Certificate IV in Local Government (Planning), Graduate Certificate in Development Assessment or equivalent demonstrated experience or similar qualifications in Development Support.
• Substantial administrative experience including proficient typing, implementation of information/records systems including accurate data entry and timely management of data, ability to maintain confidentiality.
• Demonstrated experience in preparing official documentation, including the ability to generate both standard and unique correspondence.
• High level interpersonal skills and ability to provide excellent customer service and deliver quality service outcomes as part of a multi-disciplinary team.
• High level organisation skills and ability to plan and prioritise multiple projects while consistently meeting agreed timeframes.

What you'll be doing

• Responding to counter, telephone and correspondence enquiries from developers, Council officers and the community etc., and providing information and clarifying Council's requirements on development, planning and environment policies and practices.
• Coordinating the booking of and providing administrative support to pre-lodgement meetings and internal Development Assistance Panel meetings including ensuring that all documentation is provided, preparing agenda and attendance requirements, taking minutes and providing response to participants through the Team Leader Pre-lodgement and Administration.
• Providing direct administrative support to the two planning teams in terms of managing the development application process through the NSW Planning Portal including registration of development applications, issuing development consents, co-ordinating external referrals and other relevant administrative tasks.

We offer:

• Permanent full-time contract (35 hours per week)
• Flexible working arrangements.
• Salary and Conditions will be in accordance with the NSW Local Government (State) Award with an appointment in the range of $1,237 to $1,626 per week (dependent upon skills and experience).
• Partner with an organisation that is taking steps in all areas to reduce our carbon emissions and be an innovative and sustainable council.

Other benefits include:

• Annual salary reviews
• Superannuation
• Education and training support
• Flexible work hours
• Attractive salary packaging scheme.
• Employee Assistance Program (4 sessions per year)
• Fitness Passport

Location:

This position is primarily based at our Mullumbimby Office; however Council can require you to work from other work sites as required for operational reasons.

Contact:

Greg Smith, Team Leader Planning Services - Residential and Subdivision Team (02) 6626 7***.

Closing date:

10pm (NSW time), Monday 3rd August. Late applications will not be permitted.

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of our community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply for our vacancies.

We are open to discussing flexible working arrangements and encourage our people to explore new ways of working – including part-time, job-share or working from different locations. Everyone can ask about it.

We strongly encourage applications from people with disability and will provide reasonable adjustments in our recruitment process and in the workplace. If you need an adjustment during the recruitment process, please call or email the contact person listed above, and also advise us of your preferred method of communication.

Byron Shire Council is committed to being a child safe organisation – we respect all children and their wellbeing. We will embed Child Safe Standards into our leadership, governance and culture. We will support our staff and volunteers in their responsibilities. We will strive to keep children safe from harm and abuse.

Pre-Employment Screening Process:

• Reference Checks: Referees will preferably be your current or most recent supervisor and must be able to comment directly on your abilities in a work situation. If you have any objection to this action, your concerns should be raised in your application and be discussed with the Selection Panel.
• Functional Health Assessment: If applicable, the functional health assessment evaluates your physical and functional capacity against the physical demands necessary to safely perform the job for which you have applied. Applicable roles are subject to drug and alcohol testing, please note these tests will potentially require the provision of a urine sample, and a positive test will preclude a candidate from employment with Council at that time.
• Background Screening: Background checks verify the information you have provided in your application, and where applicable, also check for relevant criminal history. Checks may also include, for example, a confirmation of your employment history, qualifications/tickets and working with children clearance.