DER Platform Operator

Synergy (Electricity Generation and Retail Corporation); Perth; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work arrangements

Generous parental leave

Leave options including reproductive &

Volunteer leave

Learning and development opportunities

Job summary

Synergy is recruiting for a DER Platform Operator to lead the day-to-day operation and coordination of its DER/VPP fleets from our Central Park office in Perth. This 12-month fixed-term role focuses on aggregation, orchestration, and compliance across SWIS, ensuring reliable performance and value for customers.

You will oversee fleet dispatch, testing, maintenance planning, and collaboration with contractors and partners to maximise asset availability and system reliability in Western Australia.

Qualifications

• Tertiary qualifications in an Engineering, Science, Information Technology or Commerce/Business discipline or Electrical Trade qualification with relevant further certification and experience.
• 3+ years' experience in Electrical Energy industry including recent technical roles; knowledge of solar and battery inverter standards.
• Strong technical foundation in DER technologies and related communication, monitoring, and control platforms.
• Experience managing third party technology partners/suppliers

Responsibilities

• Operate, dispatch and manage DER/VPP fleets and third-party aggregator fleets during AEMO NCESS activations, ensuring compliance with contractual obligations for availability, qualification and performance.
• Monitor DER asset performance and availability, identify faults or service requirements, triage operational issues, and initiate corrective actions.
• Undertake DER device capability and compliance testing, including completing outstanding or incomplete test activities to validate device functionality and dispatchability for VPP operations.
• Plan, coordinate and execute preventive and corrective maintenance across DER assets using SAP to create, manage, track and close work orders.
• Coordinate with maintenance contractors, OEMs, technology providers and internal stakeholders to ensure scheduled maintenance and corrective works progress as per instructions.
• Review and interpret operational contracts and service requirements and coordinate associated operational and payment processes to ensure timely completion

Skills

DER technologies

Maintenance coordination

Vendor management

Engineering foundation

Education

Engineering/IT/Commerce degree or Electrical Trade

Tools

SAP

Job description

Perth

We're leading Western Australians to their intelligent energy future.

And we want you to be part of it.

You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.

But what you might not know, is that we're investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.

Our Big Battery is now live in Kwinana, we're expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.

We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.

We believe that the benefits of renewable energy aren't just for some, they're for everyone.

This is where you come in.

Role Description

The DER Platform Operator is a 12 month fixed term opportunity in our Future Energy Business Unit based at our Central Park office, Perth.

The aggregation and orchestration of distributed energy resources (DER) and Virtual Power Plants (VPPs) is a key strategic capability for Synergy, supporting customer value, asset performance and electricity system reliability across the South West Interconnected System (SWIS).

The DER Platform Operator is responsible for the day-to-day operation and coordination of Synergy's DER/VPP fleets.

Job Responsibilities

• Operate, dispatch and manage DER/VPP fleets and third-party aggregator fleets during AEMO NCESS activations, ensuring compliance with contractual obligations for availability, qualification and performance.
• Monitor DER asset performance and availability, identify faults or service requirements, triage operational issues, and initiate appropriate corrective actions.
• Undertake DER device capability and compliance testing, including completing outstanding or incomplete test activities, to validate device functionality against applicable technical requirements and determine asset readiness, compliance and dispatchability for VPP operations.
• Plan, coordinate and execute preventive and corrective maintenance activities across DER assets, using SAP to create, manage, track and close work orders while maintaining accurate records and aligning maintenance schedules with operational requirements to minimise downtime and maximise asset availability.
• Coordinate with maintenance contractors, OEMs, technology providers and internal stakeholders to ensure scheduled maintenance and corrective works are progressed in accordance with agreed work instructions, with delays or issues appropriately followed up and escalated.
• Review and interpret operational contracts and service requirements and coordinate associated operational and payment processes to ensure they are completed accurately, on time and in accordance with contractual requirements.

What You Will Bring

• Tertiary qualifications in an Engineering, Science, Information Technology or Commerce/Business discipline or Electrical Trade qualification with relevant further certification and experience
• 3+ years' experience working within the Electrical Energy industry including recent technical roles; working knowledge of solar and battery inverter standards.
• Strong technical foundation in engineering or information technology, with knowledge of Distributed Energy Resources (DER) technologies and related communication, monitoring, and control platform
• Experience managing third party technology partners/suppliers

So, what's it like working for Synergy?

As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.

At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.

Here's a just a few of the benefits you'll have access to as a Synergy employee:

• Flexible work arrangements
• Generous paid parental leave
• Other leave options including reproductive and purchased annual leave
• Volunteer leave so you can give back to your community
• Learning and development opportunities

More details can be found here

At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.

Have we sparked your interest? We hope so. It's an exciting time for energy in Western Australia - and you're connected to it.

Applications close Friday the 25th of September 2026, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.

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Need some help?

Get in touch with our Talent Acquisition team at [e-mail]