Deputy Director-General - Technology Services Delivery

Australian Security Intelligence Organisation; Canberra; On-site; AUD 320,000 - 420,000; Full time

Benefits offered by this job

TOP SECRET clearance allowance

Superannuation contributions 15.4%

Extended leave options

Job summary

Australian Security Intelligence Organisation (ASIO) in Canberra seeks a Deputy Director-General, Technology Services Delivery to lead end-to-end technology services, oversee AI adoption, and drive cloud transitions. You will shape strategy, manage budgets, and lead a large, multi-disciplinary workforce.

You will report to the Director-General, work with mission and corporate leaders, and deliver measurable benefits while modernising critical infrastructure and services.

Qualifications

• Promotes a security culture and manages risk.
• Translates government policy into performance outcomes.
• Leads multi-year transformation programs.
• Drives executive communication with ministers and partners.

Responsibilities

• Deliver Outcomes and program performance for corporate and mission priorities.
• Oversee technology services delivery and cloud/AI initiatives.
• Lead change across the organisation and align stakeholders.
• Direct budgets, workforce, and vendor management.

Skills

Strategic thinking

Change management

Stakeholder management

Communicates with influence

Productive working relationships

Personal drive and integrity

Education

Tertiary qualifications in Computer Science, Information Technology, Engineering, Business Administration, or related field

Job description

Deputy Director-General - Technology Services Delivery

Australian Security Intelligence Organisation – Canberra ACT

The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. ASIO's people are ordinary Australians but they do extraordinary things – they are our most important asset. To be successful, we need talented people who are highly capable, dedicated, adaptable and resilient.

We seek to reflect the community we protect. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. We are culturally and linguistically diverse, language skills enhance our collective ability to protect Australia. Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are secretive about what we do, not what we value.

At a time when Australia's security environment is dynamic, diverse and degrading, our work is more important than ever. Join the mission and make a difference every day.

The opportunity

ASIO is seeking an exceptional senior executive to fill the role of Deputy Director-General, Technology Services Delivery. As a member of ASIO's Executive Committee and one of the most senior executive in the organisation, you will be responsible for ensuring technology investments deliver measurable benefits for Australian's and their security, modernising complex service and mission infrastructure, and the leading a large, multi-disciplinary workforce through technology transformation.

Reporting to the Director-General of Security, the Deputy Director-General, Technology Services Delivery leads the end-to-end execution of all of ASIO's technology services. In this role, you will be responsible for shaping, implementing and maturing ASIO's pursuit of Artificial Intelligence, successfully navigating transitions to Cloud technology and identifying and driving opportunities to partner more effectively with service providers. Across all activities, you will partner with mission and corporate leaders to ensure fit-for-purpose products and services are delivered and that there is optimised deployment of substantial budgets and workforce resources. Exemplary executive leadership of enterprise-wide organisational and cultural change will be required.

ASIO looks for candidates who are curious, resilient and enjoy problem solving. This role requires an executive leader who is accountable for translating strategic vision into tangible, high-impact public service outcomes. To be successful in this role, you will need to:

Responsibilities

As the Deputy Director-General, Technology Services Delivery, you will:

Deliver outcomes and program performance required for ASIO's corporate and mission priorities, including:

• Delivering measurable value: Drive timely and economical delivery of major technology initiatives including complex technology transformations, data and AI policies and strategies, critical infrastructure upgrades, and customer-facing digital services.
• Driving benefits realisation: Establish rigorous management framework to track and realise return on investment, efficiency gains, and enhanced service delivery outcomes across all technology investments.
• Operational excellence and service reliability: Oversee mission-critical production environments, ensuring platform availability, operational resilience, and seamless service delivery.
• Risk-informed execution: Proactively identify and manage technical, operational, and delivery risks, making decisive trade-offs to keep complex initiatives on track.

Be a leader of change and organisational transformation, including:

• Culture and practice transformation: Lead change across the organisation, shifting teams to user-centric and outcome-oriented product delivery practices.
• Enterprise modernisation and adoption: Drive the adoption of cloud technologies, modern data platforms, and secure operational tools, ensuring ASIO is equipped and supported through system transitions.
• Stakeholder alignment and expectation management: Align NIC agencies, executive peers, central APS agencies, and industry partners around delivery milestones and change approaches.
• Exceptional executive leadership: Set a standard of high performance, accountability, and continuous improvement, fostering an inclusive, psychological safe environment that thrives on continuous adaptation.

Strategically manage resources with enterprise stewardship, including:

• Budget Optimisation: Direct the group's operational and capital budgets, ensuring optimal allocation, discipline, and compliance with all legislative frameworks. At the same time, drive unnecessary costs out of the business.
• Workforce capability and partnering: Build and maintain a workforce made up of employees, contractors and providers to ensure deep, top-tier talent is available.
• Strategic procurement and vendor performance: Lead commercial negotiations and strategic vendor management to maximise performance, drive accountability, secure capability, and ensure value for money.
• Asset and legacy rationalisation: Strategically and systematically address legacy infrastructure and streamline enterprise architecture to create capacity for innovation.

What you will bring

We are seeking candidates with the following capabilities:

• Promotes a security culture: Support the identification, assessment and management of security and organisational risk, including promoting and maintaining a positive and inclusive workplace environment in which staff feel comfortable seeking support and raising concerns.
• Strategic thinking: Translates broad government policy direction and the ASIO's mission and corporate objectives into clear performance outcomes and benefits realisation models that turn strategic objectives into delivered services.
• Achieves results: Harnesses organisational capability and marshals' resources to achieve successful end-to-end delivery of large-scale, complex technology portfolios and multi-year transformation programs.
• Productive working relationships: Builds coalitions across diverse stakeholder landscapes and managing complex dynamics with diplomacy, authority, and tactical negotiation skills, including driving strict commercial accountability across major IT vendors and suppliers.
• Personal drive and integrity: Demonstrates resilience, integrity and respect under sustained pressure, takes responsibility for difficult calls, while driving significant cultural, behavioral, and operational change across large, multi-disciplinary, diverse workforces.
• Communicates with influence: Highly refined negotiation and communication skills, with a track record of steering executive committees, Ministers, and external partners through operational change and risk management.

You are not required to address each capability separately in your application. Consider providing examples that illustrate multiple capabilities at once.

Refer to ASIO's Core Capability Framework to understand what is expected at each level for each capability.

Skills and qualifications

• Tertiary qualifications in Computer Science, Information Technology, Engineering, Business Administration, or a related field are highly regarded.

What we offer you

ASIO provides a number of benefits to its staff including:

• A competitive salary, including a 7.5% allowance for maintaining a TOP SECRET-Privileged Access security clearance.
• Employer superannuation contributions of 15.4%.
• A variety of leave options in addition to the standard 4 weeks annual leave, including stand down between Christmas and New Year.

To be eligible to work at ASIO, you must be:

• Assessed as suitable to hold and maintain a TOP SECRET-Privileged Access (TS-PA) security clearance.
• Ability to conduct official travel domestically and internationally, and be available for extended hours during other essential periods (e.g. active crisis response periods).

While ASIO officers' identities are protected by law, under section 92 of the ASIO Act, Deputy Directors-General are declared roles. Therefore, to be eligible for this role you must be willing and able to be a declared ASIO officer. This means that should you be appointed to a Deputy Director-General position; you will be publicly identified as an ASIO employee and be required to represent ASIO in engagements like senate estimates, media addresses, public speaking etc.

Reasonable adjustments

Please let us know if you require any additional assistance or reasonable adjustments during any stage of the recruitment process in order to fully participate in the recruitment process or the workplace. This may include reasonable adjustments to assessment methodologies to enable full participation.

Use of AI in recruitment processes

We do not use AI to screen, rank or shortlist candidates, assess candidate suitability or merit, or make recommendations or selection decisions. Candidate assessment and recruitment advice remain the responsibility of our consultants and the Selection Advisory Committee, based on the evidence gathered through the recruitment process.

All applications are reviewed by a selection panel. We recognise some applicants may use AI technologies to draft applications or prepare for interviews. If you wish to use AI, we recommend doing this only for initial drafts and ensure that your application is personalised and accurately reflects your skills, experience and qualifications.

Additionally, be aware of the privacy policies of any AI tool you use. Be mindful of the information you are entering into AI tools (personal details, work history, etc) and how using it may link you to potential ASIO employment, noting that you are expected to be discrete and maintain confidentiality with your application.

If you are invited to attend interview, the use of AI tools and recording devices during interview is strictly prohibited. Should AI tools or recording services be detected, your application, and any future applications may be discontinued.

The recruitment selection process

Our selection process is rigorous and extensive. All employment decisions and selection processes at ASIO are based on merit principles and candidates must be prepared to undergo various selection stages. The stages may include application assessment, eligibility checks, online testing, skills-based assessment and interview.

We ask all applicants for their patience throughout the process.

Employment conditions

Employment is under the Australian Security Intelligence Organisation Act 1979. Conditions of service are similar to those applying in the Australian Public Service. We recognise entitlements accrued under the Public Service Act 1999 and provide for continuation of superannuation under the Commonwealth schemes. Salary packaging arrangements are also available.

Australian Workplace Equality Index

ASIO has achieved the Australian Workplace Equality Index (AWEI) Gold Standard in 2024, 2025 and 2026, recognising ASIO's inclusion work and positive culture. ASIO was the first Australian intelligence agency to achieve this status.

For more information about ASIO, please visit: www.asio.gov.au.