Deployment Manager

Trapeze Group; Sydney; Presencial; AUD 170.000 - 210.000; Jornada completa

Descripción de la vacante

Trapeze Group is seeking an Deployment Manager to lead the end-to-end deployment of the Opal Next Generation Bus Solution across NSW depots. You’ll own deployment planning, coordinate installation partners, and ensure readiness gates are met for a timely rollout through to 2028.

The role requires travel to depots and strong governance of safety, quality and schedule. You will collaborate with TfNSW and Service Delivery Manager to transition into service, oversee testing, commissioning of OVDs

Formación

• Experience leading large-scale, multi-site field deployment of fleet hardware.
• Proven ability to manage installation crews and subcontractors.
• Experience in public transport or regulated-fleet environments.

Responsabilidades

• Own deployment plan and regional rollout across depots.
• Direct third-party installation teams and manage QA/documentation.
• Coordinate training, cutover and handover to operations.

Conocimientos

Large-scale deployment

Multi-site rollout

Third-party management

Transit hardware

Stakeholder management

Herramientas

MS Project

Wrike

Descripción del empleo

You’ll join the team delivering the Bus Solution package of the Opal Next Generation (ONG) program—an exciting, high-impact initiative that will reshape how passengers plan journeys, pay for travel, and access real-time information across the NSW Opal-enabled bus network.

About the Role

As Deployment Manager, you’ll play a key role in the successful delivery and ongoing operation of the TfNSW Opal Next Generation (ONG) project. You will lead the planning and end-to-end execution of the physical deployment of the ONG Bus Solution, including the installation, testing and commissioning of On-Vehicle Devices (OVDs) and Bus Validators across the NSW bus fleet. You will own the deployment plan, mobilise and manage installation partners, coordinate deployment readiness, and drive each region through deployment and acceptance operational readiness gates. You will also work closely with the Service Delivery Manager to support transition into service. The role will initially be offered as a 2-year fixed-term contract opportunity through to the end of 2028.

Deployment planning

• Own, maintain and execute the Deployment Management Plan, including the Operator-specific lower-level deployment plans required under the Contract.
• Incorporate Bus Survey findings, installation design, OVD/Bus Validator installation methods by bus make and model, and regional installation schedules.
• Align deployment sequencing with the Technical Transition Plan and Training Management Plan.

Installation & commissioning

• Establish, resource and manage the third-party installation teams delivering at depots across each Bus Operating Region.
• Direct pre-installation preparation, installation and post-installation commissioning tests; ensure installation and commissioning evidence, test records and acceptance documentation are completed.
• Manage installation quality assurance, record keeping, asset registration with our third party and ensure depots and vehicles are restored to the agreed condition following installation activity; oversee decommissioning and disposal of legacy devices in line with agreed procedures.
• Lead daily deployment control across active depots, including confirmation of vehicle lists, resource allocation, progress tracking, exception management and handover of operationally ready vehicles.
• Coordinate deployment planning ensuring material availability, bus delivery and installation capacity are aligned.
• Coordinate any discrepancy from agreed deployment plans, including supplier, operator or customer-driven impacts, the plan, recording details to enable contractual, commercial and schedule management of the impact of any discrepancy.

Commercial and supplier management

• Hold third-party installation partners accountable for delivery against agreed scope, schedule, milestones, productivity expectations and quality standards across each deployment region.
• Monitor contractor performance, resource utilisation and installation crew productivity, using evidence-led reporting to identify delays, constraints or underperformance early.
• Identify, escalation and support the management of deployment-related variations, delays or commercial impacts that may affect cost, schedule, scope or contractual outcomes.
• Work with the Program Director, PMO and commercial stakeholders to ensure supplier delivery issues are visible, actioned and aligned with program governance and contractual obligations.

Transition, cutover & hypercare

• Execute transition for each region, including managing stakeholder engagement, change management, transition risk.
• Support technical workstreams with applicable release management and roll-back plans, and legacy ETS/PTIPS cutover coordination.
• Support the Service Delivery and Operations teams during the initial post-deployment stabilisation period by coordinating deployment-related defect rectification, capturing lessons learned and ensuring all deployment acceptance criteria are met prior to operational handover.

Stakeholder, WHS & reporting

• Secure depot access and installation windows from Operators, and minimise disruption to operations and customers.
• Ensure all deployment and installation activities comply with WHS requirements, approved methods of work, depot access conditions and program safety controls, with incidents and hazards promptly escalated and addressed.
• Provide regular, evidence-led installation progress reporting; feed schedule updates and maintain an accurate RAID register with support from PMO.

About You

What you’ll bring to the role:

• Demonstrated experience leading large-scale, multi-site field deployment or roll-out of on-vehicle, fleet, or Transportation hardware.
• Proven management of installation crews and subcontracted personnel, including scheduling, quality assurance and daily progress control across concurrent sites.
• Demonstrated ability to manage third-party supplier performance against agreed scope, milestones, productivity expectations and commercial obligations in a complex field deployment environment.
• Public transport, transit-technology or regulated-fleet domain experience; familiarity with depot operations and bus availability constraints.
• Strong WHS competency for installation in live operational environments, with the ability to complete site-access and induction requirements.
• Track record of managing cutover with minimal service disruption.
• Stakeholder management across client, operators and internal delivery workstreams; clear, evidence-led progress reporting.
• Milestone and gate-aware delivery discipline; comfortable operating to defined acceptance/exit criteria.
• Willingness to travel regularly to depots and customer sites across the Greater Sydney Region.

In addition, it would be great if you had:

• Experience on NSW Government / TfNSW technology programs or comparable public-sector delivery.
• Familiarity with PRINCE2 delivery governance and structured schedule tools (MS Project; Wrike).
• Prior exposure to hypercare and warranty/defect-management transition into O&M.
• Understanding of asset registration, SAM/SIM provisioning and device commissioning workflows.

Trapeze Group is committed to creating a culture that values inclusion and diversity. We strongly encourage Aboriginal and Torres Strait Islander peoples, people with disability, mature aged workers, and people from culturally and linguistically diverse backgrounds to submit their application. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, family or career responsibilities, or veteran status.

Only applicants with Australian working rights will be considered for this role. You will need to successfully pass an Australian National Police Check if you are successful.