Department Manager - Coffs Harbour

Spotlight Retail Group (SRG); Armidale; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Salary + Super

Profit sharing

Leadership training

Weekends off

Employee assistance

Staff discount

Incentives

Job summary

Spotlight Retail Group is seeking a Store Manager to lead daily operations in a fast-paced retail environment. You will drive sales growth, oversee stock, and deliver exceptional customer service across departments.

Join a values-based team and benefit from leadership training, flexible weekends off, staff discounts, and a supportive culture with regular incentives.

Qualifications

• Strong retail leadership experience preferred.
• Proven ability to manage time and prioritize tasks.
• Demonstrated visual merchandising skills and merchandising standards.
• Physical ability to lift and move stock in a fast-paced store.
• Excellent verbal and written communication skills.
• Proficient IT skills and familiarity with retail systems.
• First Aid certification or willingness to be trained (fully funded).

Responsibilities

• Support Store Manager in daily operations and staff management.
• Monitor stock levels and recovery within department.
• Drive sales growth and achieve KPI targets.
• Lead and develop the team to deliver exceptional customer service.
• Set an example in all aspects of store performance.
• Manage high stock volumes and ensure accuracy.
• Execute department Visual Merchandising and standards.
• Plan and launch catalogue campaigns.
• Implement stock integrity initiatives to boost department profit.

Skills

Retail leadership

Time management

Visual merchandising

Physical stamina

Communication skills

IT literacy

First Aid

Job description

Spotlight’s remarkable success has been more than 50 years in the making and owes much to the values of the company’s founders, who are committed to investing in people, success, and excellence.

Benefits Of Working At Spotlight

• Competitive Salary + Super + Quarterly Profit Share
• Leadership Training Program
• 2 FULL weekends off every month
• Join a high-performing, values-based team
• Employee Assistance Program
• Discount % card for Spotlight, Harris Scarfe & Anaconda
• Be part of a Culture that rewards and gives regular incentives

Role Responsibilities

• Supporting the Store Manager in managing daily operations
• Monitor daily stock recovery in your department
• Achieve sales growth and meet department KPI targets
• Build your team to deliver exceptional customer service
• Lead by example in all areas
• High volume stock management
• Executing department Visual Merchandising and standards
• Launching and planning catalogue campaigns
• Stock integrity initiatives to increase department profit

The Ideal Candidate

• Strong retail leadership experience preferred
• Time management skills
• Visual merchandising experience
• Physically capable to work large volumes of stock and set the pace
• Having an owner's mindset for your department
• A passionate attitude that inspires your Team
• A resilient & innovative problem solver
• Strong verbal and written communication skills
• IT competency
• First Aid certified or willing to be trained (fully funded)

Spotlight’s chain of craft, fabric and home interior superstores is Australasia’s largest. Our unique offering of an extensive product range, coupled with knowledgeable Team Members in a one-stop shopping destination, has cultivated a strong and loyal customer base

When you join our team, you will become part of the Spotlight Retail Group, which comprises Spotlight, Anaconda and Harris Scarfe.