Department Manager

Kmart Group; Sutherland Shire Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

1 in 3 weekends off

Bonus potential

Staff discounts across Kmart Group

Career pathways

Leadership development

Job summary

Kmart Group is seeking a Department Manager to lead and inspire store teams, ensuring exceptional customer service and effective merchandising. You will drive replenishment, safety, and operational standards while adapting to changing priorities and coaching team members.

In this fast-paced retail environment, you’ll leverage data and best practices to continuously improve store performance, develop leaders, and deliver strong results across the business.

Qualifications

• Demonstrated leadership experience in a retail or customer-facing environment.
• Ability to use data and metrics to drive improvements and decisions.
• Strong communication and collaboration across teams.

Responsibilities

• Lead and motivate store teams to deliver high standards of customer experience.
• Strategically address process issues with speed and attention to detail.
• Build relationships and involve others to achieve team goals.
• Drive operational excellence by improving processes and reducing waste.
• Demonstrate resilience and adaptability in a fast-paced retail setting.
• Foster a growth mindset and support team development through change.

Skills

Leadership

Strategic thinking

Relationship building

Operational excellence

Resilience

Growth mindset

Job description

At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.

Two brands. One purpose: Making everyday living brighter.

The Rewards You Deserve

• 1 in 3 weekends off to support work-life balance
• Competitive salary + bonus potential
• Team member discounts across Kmart, Target, Officeworks & Bunnings
• Career pathways across Kmart Group and Wesfarmers
• Ongoing leadership development and support

Lead. Inspire. Deliver.

Kmart Department Managers are crucial to our success, leading teams to deliver high standards of customer experience through effective merchandising, replenishment, and customer service.

Requiring strong product knowledge and the ability to adapt to changing priorities, whilst ensuring a safe and compliant store environment through effective process execution and team leadership.

As both process leaders and implementers of key business initiatives, they confidently navigate complexity to keep the store running smoothly and deliver strong results.

What you’ll be doing

• Leadership & Motivation – Support team decisions and promote a safe, inclusive, and engaging team culture, involving others appropriately in team-based activities and projects.
• Strategic Thinking – Address process breakdowns with speed and attention to detail, using data, metrics, and benchmarks to drive effective solutions.
• Relationship Building – Share information transparently to avoid surprises and involve others where appropriate to achieve individual and team goals.
• Operational Excellence – Focus on both processes and outcomes, continuously improving ways of working by adapting methods to eliminate inefficiencies and wasted effort.
• Resilience & Adaptability – Learn from mistakes and adjust quickly, demonstrating the ability to adapt and build capability when facing new situations.
• Growth Mindset – Apply new concepts and approaches to solve problems, embracing continuous learning and supporting team members to feel confident through change and improvement initiatives.

If you’re ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

We’re proud to make our recruitment process accessible and welcoming for all. If you need workplace adjustments, email us at [e-mail].