Department

Smartsheet Inc.; Sydney; Hybride; AUD 110 000 - 150 000; Plein temps

Résumé du poste

Smartsheet is seeking a Solutions Engineer (Commercial) based in Sydney to partner with Sales, provide technical leadership through the sales cycle, and act as a trusted advisor to prospects and clients during evaluations. You will be part of the APAC Solutions Engineering team driving revenue growth and enabling meaningful change across businesses.

You will identify, build, and demonstrate Smartsheet solutions, lead technical engagements, and collaborate with multiple teams to ensure a great

Qualifications

• Minimum 2–4 years of experience in PreSales Solutions Engineering, Solutions Consultant or related roles in SaaS/enterprise B2B.
• Strong ability to analyze and synthesize complex problems and present solutions clearly.
• Proven track record of selling across multiple lines of business.
• Excellent communication and presentation skills for both technical and non-technical audiences.
• Comfort working in ambiguous, high-pressure situations with technical leadership.
• Familiarity with project management methodologies and practical business applications.

Responsabilités

• Identify, build, and demonstrate Smartsheet solutions addressing customer problems.
• Lead technical sales engagements and design solutions with cross-functional teams.
• Conduct discovery sessions to map business processes and inform strategy.
• Collaborate with Sales, Marketing, Product, Customer Success, and Professional Services.
• Maintain knowledge of Smartsheet products, services, and competitors.
• Support virtual and in-person marketing events and initiatives.
• Participate in cross-functional projects to support strategic initiatives.
• Provide feedback to Product teams to align solutions with customer needs.
• Travel to customer sites as a technical subject matter expert.

Connaissances

PreSales

Critical thinking

Communication skills

Sales experience

Technical aptitude

Project management

Description du poste

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space-w space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet is looking for a Solutions Engineer (Commercial) who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a member of the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world.

This role is part of the APAC Solutions Engineering team and is based in Sydney.

You Will:

• Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
• Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
• Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
• Partner with Sales, Marketing, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
• Grow and maintain knowledge for all Smartsheet products, services, and competitors
• Support both virtual and in-person marketing events and initiatives as required.
• Participate in cross-functional and department-wide projects that support strategic initiatives
• Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
• Periodically travel to customer sites as a technical subject matter expert

You Have:

• At least 2-4 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
• Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
• Proven track record selling into multiple lines of business
• Strong technical skills and comfort working in ambiguous and high-pressure situations
• Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
• Knowledge of project management methodologies and their practical business applications

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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