Dental Receptionist - Full-Time with Training (Subiaco)

1300SMILES Ltd; Western Australia; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Free onsite staff parking

Good public transport access

Career development opportunities

Job summary

Maven Dental Subiaco is hiring a Dental Receptionist to join our patient-focused team on a full-time basis. You'll be the first point of contact, welcoming patients and coordinating appointments while assisting the clinical and administrative teams to keep the practice running smoothly.

You'll manage patient inquiries, maintain confidential records and support the reception with payments, recalls and follow-ups in a busy, friendly environment.

Qualifications

• Previous experience in a reception role (preferably dental/healthcare)
• Excellent communication and interpersonal skills
• Strong organizational skills and ability to manage competing priorities
• Confidence using computer systems and dental practice management software
• Professional, friendly and patient-focused approach
• Strong attention to detail and ability to maintain accurate records
• Proactive, can-do attitude and willingness to learn
• Ability to work collaboratively as part of a supportive team

Responsibilities

• Welcoming patients with friendly, professional service.
• Managing appointments and the appointment book.
• Handling patient enquiries in person, over the phone and through other channels.
• Maintaining accurate patient records and ensuring confidentiality.
• Coordinating with the clinical team to support efficient patient flow.
• Discussing treatment appointments and assisting patients with treatment-related enquiries.
• Supporting administrative tasks, including patient payments and processing transactions.
• Assisting with recalls, confirmations and follow-up appointments.
• Helping maintain an organised, welcoming reception and waiting area.

Skills

Communication skills

Organisational skills

Interpersonal skills

Professional & patient-focused

Attention to detail

Team collaboration

Computer systems proficiency

Tools

Practice management software

Job description

Maven Dental Subiaco is hiring a Dental Receptionist to join our patient-focused team on a full-time basis. You'll be the first point of contact, welcoming patients and coordinating appointments while assisting the clinical and administrative teams to keep the practice running smoothly.

You'll manage patient inquiries, maintain confidential records and support the reception with payments, recalls and follow-ups in a busy, friendly environment.