Receptionist - Maven Dental Subiaco

Abano Healthcare Group; Western Australia; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Free onsite staff parking

Excellent public transport access

Professional development opportunities

Abano Uni Online training

Employee Assistance Program

Job summary

Maven Dental Subiaco on Rokeby Road is seeking a Full-Time Dental Receptionist to help keep the practice running smoothly. You’ll be the first point of contact, coordinating appointments and handling patient enquiries with a friendly, professional approach.

Join our supportive team in the Abano Healthcare network. We offer onsite parking, training opportunities and network benefits, with a Monday–Friday 8:30am–5:00pm schedule and occasional Saturdays.

Qualifications

• Previous reception experience, ideally in dental/healthcare.
• Excellent communication and interpersonal skills.
• Strong organisational skills and ability to manage competing priorities.
• Confident with computer systems and dental practice management software.
• Professional, friendly, patient-focused approach.
• Strong attention to detail and accurate record-keeping.
• Collaborative and able to work with a supportive team.

Responsibilities

• Welcome patients and provide friendly, professional service.
• Manage appointments and the appointment book.
• Handle patient enquiries in person, by phone, or online.
• Maintain accurate patient records and confidentiality.
• Support clinical team to optimise patient flow.
• Assist with recalls, confirmations and follow-ups.
• Handle patient payments and transactions.
• Maintain an organised reception and waiting area.

Skills

Reception experience

Communication skills

Organisational skills

Dental software

Professional & patient-focused

Attention to detail

Team collaboration

Tools

Practice management software

Job description

• Region: South Australia & Western Australia
• Site Location: Maven Dental Subiaco Alan Miller

Company Description

Join Maven Dental Subiaco as a Dental Receptionist and become part of a supportive, patient-focused team where you can make a meaningful difference to the patient experience while building your career in dental healthcare.

Located on Rokeby Road, our established practice provides personalised care across general, restorative and implant dentistry, as well as Invisalign. Our experienced team is committed to delivering high-quality care in a welcoming and professional environment.

We're seeking an experienced Full-Time Dental Receptionist who enjoys working with people, thrives in a busy environment and takes pride in keeping a practice running smoothly. If you're organised, approachable and passionate about patient care, this is a great opportunity to grow your career with Maven Dental and the wider Abano Healthcare network.

Job Description

As our Dental Receptionist, you'll be the first point of contact for patients and play an important role in creating a positive, seamless experience from the moment they contact or enter the practice.

Working closely with our dentists, oral health therapist, Practice Manager and dental assisting team, you'll help coordinate appointments, manage patient enquiries and support the smooth day-to-day operation of the practice.

What your days look like:

• Welcoming patients and providing friendly, professional service
• Managing appointments, the appointment book and patient scheduling
• Handling patient enquiries in person, over the phone and through other communication channels
• Maintaining accurate patient records and ensuring confidentiality
• Coordinating with the clinical team to support efficient patient flow
• Discussing treatment appointments and assisting patients with treatment-related enquiries
• Supporting administrative tasks, including patient payments and processing transactions
• Assisting with recalls, confirmations and follow-up appointments
• Helping maintain an organised, welcoming reception and waiting area

Hours of work:

This is a full-time position, working Monday to Friday 8:30am to 5:00pm with every second Friday off and occasional Saturday work may be required

Qualifications

To succeed in this role, you will bring:

• Previous experience in areception role is essential preferably dental or healthcare
• Excellent communication and interpersonal skillsStrong organisational skills and the ability to manage competing priorities
• Confidence using computer systems and dental practice management software
• A professional, friendly and patient-focused approach
• Strong attention to detail and the ability to maintain accurate records
• A proactive, can-do attitude and willingness to learn
• The ability to work collaboratively as part of a supportive team

Additional Information

Why join Maven Dental Subiaco?

At Maven Dental Subiaco, we believe great people deserve a workplace where they can learn, grow and feel valued. In this role you'll enjoy:

• Working alongside a supportive and experienced team
• Ongoing training, mentorship and professional development opportunities
• Free onsite staff parking and excellent public transport access within walking distance
• Convenient Subiaco location close to the CBD, shopping centres, cafés and restaurant
• A positive workplace culture where your contribution is valued

As part of the Abano Healthcare network, you'll also have access to:

• Abano Uni Online for training and skills pathways
• A free, confidential Employee Assistance Program
• 9% off Medibank Corporate health cover
• Rewards of up to $20,000 through the Abano Referral Program
• Everyday savings through the Flare Benefits app

This role gives you the opportunity to keep developing your clinical skills and support newer team members, while building a strong foundation for your long-term career in dental or healthcare.

Maven Dental is proudly a part of the Abano Healthcare Network.

Abano Healthcare supports more than 250 dental locations across Australia and New Zealand, providing the support services, resources and development opportunities that allow dental teams to focus on delivering great patient care.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.