Dental Receptionist & Apprentice Technician – Flexible Path

Ocean Grove and Drysdale Denture Services; Ocean Grove; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Mentorship & Support

Friendly Culture

Professional Development

Job summary

Ocean Grove and Drysdale Denture Services in Ocean Grove VIC is expanding its team with two pathways: Dental Receptionist and Apprentice Dental Technician. The role covers front-of-house operations, patient care, and hands-on lab training, with flexible full-time or part-time options.

Pathway 2 offers apprenticeship-style training toward a Diploma of Dental Technology, while Pathway 1 focuses on clinic administration and prosthetist support. Training and mentorship provided.

Qualifications

• Strong communication when answering calls and greeting patients.
• Attention to detail in appointment scheduling and spaces.
• Reliability, punctuality, and willingness to learn.
• Proficiency with computer software and practice management tools.
• Experience in medical/dental reception or customer service is a plus.

Responsibilities

• Pathway 1: Front-of-house operations, patient care, and daily support for the Dental Prosthetist.
• Booking appointments, recalls, and managing patient files.
• Processing payments (EFTPOS/HICAPS) and basic admin tasks.
• Support the Prosthetist with clinical workflows and daily operations.
• Maintain hygiene in clinic, reception, and lab areas.

Skills

Strong communication

Attention to detail

Reliability & work ethic

Tech-savvy

Reception experience / customerService

Education

Diploma of Dental Technology

Tools

Microsoft 365

practice/lab management tools

D4W

XERO

Job description

Ocean Grove and Drysdale Denture Services in Ocean Grove VIC is expanding its team with two pathways: Dental Receptionist and Apprentice Dental Technician. The role covers front-of-house operations, patient care, and hands-on lab training, with flexible full-time or part-time options.

Pathway 2 offers apprenticeship-style training toward a Diploma of Dental Technology, while Pathway 1 focuses on clinic administration and prosthetist support. Training and mentorship provided.