Dental Assistant/Receptionist

Gerringong Dental; Gerringong; On-site; AUD 55,000 - 75,000; Full time

Job summary

Gerringong Dental is seeking a friendly and motivated Part-Time Dental Assistant/Receptionist to join our team in Gerringong. The role blends front desk duties with clinical support, creating a welcoming patient experience from arrival through checkout.

You'll handle bookings, payments, and patient communications, assist dentists, prepare rooms, and uphold infection control in a busy, supportive practice. Previous dental experience is valued.

Qualifications

• Dental experience is preferred (1+ year).
• Experience with CareStack or similar software is highly regarded.
• Excellent communication and customer service skills.
• Professional, caring manner and strong attention to detail.
• Good organisation and ability to multitask in a busy practice.

Responsibilities

• Welcoming patients and providing a warm experience.
• Answering phone enquiries and managing appointments.
• Managing reception administration, accounts and patient payments.
• Processing EFTPOS and HICAPS transactions.
• Assisting dentists and clinical team during appointments.
• Preparing treatment rooms and maintaining infection control.
• Sterilising instruments and keeping the practice tidy.

Skills

Customer service

Communication skills

Teamwork

CareStack

Attention to detail

Initiative

Professional demeanor

Tools

CareStack

Job description

Full-Time Dental Assistant/Receptionist – Gerringong Dental

Join a friendly, supportive team where no two days are the same!

Gerringong Dental is looking for a motivated and personable Part-Time Dental Assistant/Receptionist to join our team.

This is a fantastic opportunity for someone who enjoys a varied role, working across both reception and clinical areas while building genuine relationships with patients and supporting a great team.

You’ll be an important part of the day-to-day running of the practice, helping create a welcoming and professional experience for our patients from the moment they arrive.

What You’ll Be Doing

Your days will be varied, with responsibilities including:

• Welcoming patients and providing a warm, friendly experience
• Answering phone enquiries and managing appointment bookings
• Managing reception administration, accounts and patient payments
• Processing EFTPOS and HICAPS transactions
• Assisting dentists and the clinical team during appointments
• Preparing treatment rooms and patients for procedures
• Sterilising instruments and following infection control procedures
• Maintaining a clean, organised and welcoming practice
• Supporting the team wherever needed to keep the day running smoothly

What We’re Looking For

We’re looking for someone who is positive, reliable and genuinely enjoys working with people.

You’ll ideally have:

• Previous dental experience (1+ years preferred, but not essential)
• Experience with CareStack or similar dental software is highly regarded
• Excellent communication and customer service skills
• A caring, approachable and professional manner
• Strong attention to detail and good organisational skills
• A proactive attitude and willingness to take initiative
• The ability to work well as part of a team in a busy environment
• A genuine interest in providing patients with an excellent experience

Most importantly, we’re looking for someone who is willing to learn, enjoys being part of a team and takes pride in their work.

Why Gerringong Dental?

We believe a great practice starts with a great team.

You’ll be joining a welcoming and supportive environment where teamwork, patient care and doing things well are genuinely valued. This is a great opportunity to develop your skills across both dental assisting and reception while becoming part of a team that enjoys working together.

If you’re looking for a role where you can make a difference to patients, work alongside a supportive team and enjoy variety in your day, we’d love to hear from you.