Delivery Manager

Bupa Australia; Melbourne; On-site; AUD 140,000 - 180,000; Full time

Job summary

Bupa Australia in Melbourne is seeking a Delivery Manager for the HCM program. You will partner with Workstream Leads, initiative owners, business leaders, and technology teams to deliver high quality project management services and drive the HCM strategic initiatives for customers and providers.

With 5+ years of project management experience, formal certifications in Agile, Six Sigma or Lean, and a proven track record managing multiple complex projects, you will lead delivery across streams and

Qualifications

• 5+ years Project Management experience, including a minimum 2 years running large and complex projects.
• Formal Project Management, Agile Project Management, Six Sigma or Lean Certification (required)
• Experience running multiple projects in parallel with high complexity and multiple dependencies
• Demonstrated experience in project status reporting, scheduling, dependency management, milestone tracking techniques, financial / budget management and risk management
• Proven experience in detailed program scoping and implementation.
• Proven track record negotiating successful outcomes with Sponsors and stakeholders
• Demonstrated ability to influence outcomes at a senior level
• Proven expertise in managing multiple stakeholders and technology teams
• Strong verbal and written communication skills

Responsibilities

• Engage business leaders and develop effective stakeholder relationships to understand and agree the business, customer and/or provider needs, including scope and mandatory requirements
• Delivery of agreed project scope within required timeframe, cost constraints & quality requirements
• Identify resources required and ensure resource profiles, plans and associated costs are included in the investment case alongside any benefits.
• Work with the HCM Risk and Finance Partners to prepare a Project Risk Assessment and Budget Estimation template.
• Establish and monitor appropriate project governance for each stream within the project(s) and ensure alignment with the Delivery Hub and reporting framework, including updating the Wave system.
• Where a Steering Committee is required, set up meeting cadence, prepare meeting packs and minutes ensuring actions are noted and followed up.
• Manage and monitor program delivery schedules to effectively achieve key deliverables (timing/budget/scope).

Skills

Project Management

Agile Project Management

Six Sigma / Lean

Stakeholder management

Communication skills

Job description

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job

HCM'sstrategic direction thatinvolves a large program of work which spans across HI and the broader Bupa business This program executes the HCM strategic plan and includes large strategic initiatives and significant changes. The dedicated HCM Program Delivery and Execution team supports the ways of working for project delivery of strategic and BAU projects. Reporting to the Senior Manager, Program Delivery & Execution, the HCM Delivery Manager will partner closely with the Workstream Lead, Initiative owner/s, business leaders across Bupa HI and technology teams to deliver high quality, project management services, support and experience to drive the HCM strategic initiatives for our customers and providers.

Given the number of initiatives, the scale and impact of the change program and the timeframe, this role will be required to manage multiple projects simultaneously and therefore must be a delivery focussed leader.

What you’ll need to make it possible:

• 5+ years Project Management experience, including a minimum 2 years running large and complex projects
• Formal Project Management, Agile Project Management, Six Sigma or Lean Certification (required)
• Experience running multiple projects in parallel with high complexity and multiple dependencies
• Demonstrated experience in project status reporting, scheduling, dependency management, milestone tracking techniques, financial / budget management and risk management
• Proven experience in detailed program scoping and implementation.
• Proven track record negotiating successful outcomes with Sponsors and stakeholders
• Demonstrated ability to influence outcomes at a senior level
• Proven expertise in managing multiple stakeholders and technology teams
• Strong verbal and written communication skills

What you’ll be doing in this role:

• Engage business leaders and develop effective stakeholder relationships to understand and agree the business, customer and/or provider needs, including scope and mandatory requirements
• Delivery of agreed project scope within required timeframe, cost constraints & quality requirements
• Identify resources required and ensure resource profiles, plans and associated costs are included in the investment case alongside any benefits.
• Work with the HCM Risk and Finance Partners to prepare a Project Risk Assessment and Budget Estimation template.
• Establish and monitor appropriate project governance for each stream within the project(s) and ensure alignment with the Delivery Hub and reporting framework, including updating the Wave system.
• Where a Steering Committee is required, set up meeting cadence, prepare meeting packs and minutes ensuring actions are noted and followed up.
• Manage and monitor program delivery schedules to effectively achieve key deliverables (timing/budget/scope).

Why you’lllove it?

We support our people to be the healthiest and happiest versions of themselves.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.