Delivery Lead, Enterprise Integrations (Hybrid)

Forter; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Health insurance (vision & dental)

RSUs

Generous PTO

Half-day Fridays

Job summary

Forter is seeking an Implementation Engineer in Sydney to own the successful delivery of integrations for Enterprise customers. You will manage the portfolio from kickoff to go-live, aligning stakeholders and ensuring business value is realized.

The role requires organizing complex projects across Sales, Solutions Consulting, Customer Success, and Analytics, with a focus on timely delivery and clear communication of technical details to non-technical audiences.

Qualifications

• 5+ years of experience managing complex, multi-stakeholder projects for Enterprise customers.
• Proven track record delivering multiple concurrent projects on time.
• Excellent organisational skills with attention to delivery quality and customer experience.
• Owner's mindset: proactive, accountable, and able to drive a project forward.
• Fluency in Mandarin and English is essential for this position.
• Technical fluency with API integrations, JavaScript, JSON and related web/database technologies.

Responsibilities

• Own end-to-end delivery of integration projects from kickoff to go-live.
• Build and drive project plans; identify risks and blockers early.
• Lead governance with customer stakeholders and manage senior relationships.
• Coordinate cross-functionally with Sales, Solutions Consulting, Customer Success, and Analytics.
• Act as a technical translator for integration concepts to various audiences.
• Track project health and delivery metrics; raise risks in team meetings.
• Contribute to Forter's implementation playbooks and processes.

Skills

Project management

Stakeholder management

APIs

JavaScript

JSON

SQL

Python

Payments knowledge

Job description

Forter is seeking an Implementation Engineer in Sydney to own the successful delivery of integrations for Enterprise customers. You will manage the portfolio from kickoff to go-live, aligning stakeholders and ensuring business value is realized.

The role requires organizing complex projects across Sales, Solutions Consulting, Customer Success, and Analytics, with a focus on timely delivery and clear communication of technical details to non-technical audiences.