Delivery Lead, Enterprise Integrations (Hybrid)

Forter

Sydney

On-site

AUD 120,000 - 180,000

Full time

14 days+
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Benefits offered by this job

Competitive salary
Health insurance (vision & dental)
RSUs
Generous PTO
Half-day Fridays

Job summary

Forter is seeking an Implementation Engineer in Sydney to own the successful delivery of integrations for Enterprise customers. You will manage the portfolio from kickoff to go-live, aligning stakeholders and ensuring business value is realized.

The role requires organizing complex projects across Sales, Solutions Consulting, Customer Success, and Analytics, with a focus on timely delivery and clear communication of technical details to non-technical audiences.

Qualifications

  • 5+ years of experience managing complex, multi-stakeholder projects for Enterprise customers.
  • Proven track record delivering multiple concurrent projects on time.
  • Excellent organisational skills with attention to delivery quality and customer experience.
  • Owner's mindset: proactive, accountable, and able to drive a project forward.
  • Fluency in Mandarin and English is essential for this position.
  • Technical fluency with API integrations, JavaScript, JSON and related web/database technologies.

Responsibilities

  • Own end-to-end delivery of integration projects from kickoff to go-live.
  • Build and drive project plans; identify risks and blockers early.
  • Lead governance with customer stakeholders and manage senior relationships.
  • Coordinate cross-functionally with Sales, Solutions Consulting, Customer Success, and Analytics.
  • Act as a technical translator for integration concepts to various audiences.
  • Track project health and delivery metrics; raise risks in team meetings.
  • Contribute to Forter's implementation playbooks and processes.

Skills

Project management
Stakeholder management
APIs
JavaScript
JSON
SQL
Python
Payments knowledge

Job description

Forter is seeking an Implementation Engineer in Sydney to own the successful delivery of integrations for Enterprise customers. You will manage the portfolio from kickoff to go-live, aligning stakeholders and ensuring business value is realized.

The role requires organizing complex projects across Sales, Solutions Consulting, Customer Success, and Analytics, with a focus on timely delivery and clear communication of technical details to non-technical audiences.

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