Delivery Lead

Jetstar Airways

Melbourne

Hybrid

AUD 90,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Staff Travel Benefits

Inclusive culture

Team-building activities

Flexible working options

Job summary

An established industry player is seeking a Delivery Lead to join their dynamic Technology Team. In this pivotal role, you will manage the delivery of technology projects that enhance customer experiences both in airports and onboard flights. You will lead a high-performing team, foster collaboration, and drive initiatives using Agile methodologies. This is a unique opportunity to be part of a company that values diversity, creativity, and innovation in a supportive environment. If you're passionate about technology and eager to make a significant impact, this role is perfect for you.

Qualifications

5+ years in a Project Manager or Delivery role with large complex projects.
Experience in managing key internal relationships at various levels.

Responsibilities

Manage delivery of technology projects in Customer & Corporate Technology Domain.
Contribute to the product vision and roadmap for technology teams.

Skills

Agile methodologies

Project management

Leadership

Commercial acumen

Communication skills

Risk management

Time management

Interpersonal skills

Education

Business degree

Technology degree

Tools

Scrum

Kanban

Waterfall

Job description

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About Jetstar

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low-cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Job Description

Join and shape a growing Technology Team in Jetstar
Permanent opportunity working at our Collingwood office (Hybrid working options available)
Staff Travel Benefits from Day One

The Delivery Lead is responsible for managing the delivery of technology projects in the Customer & Corporate Technology Domain to achieve project objectives. You will manage internal and external resources, working with external providers to support delivery initiatives that will have a direct impact on what Customers and team members experience in Jetstar Airports and onboard Jetstar flights.

This role will contribute to the delivery of the product vision and roadmap for Customer & Corporate Technology teams, ensuring a best-in-class capability aligned to the Jetstar Technology strategic objectives. You will play a part in transitioning to value aligned product squads drawing on agile, scaled agile or waterfall delivery as the situation requires.

You Will Bring

Experience leading and fostering a high performing team
Ability to foster a collaborative, productive, friendly and passionate team environment.
Strong understanding of Agile methodologies
Experience with managing significant program of work, with many concurrent initiatives
Experience with transformational, enterprise level projects
Ability to work in a team environment
Strong commercial acumen and understanding of commercial practices
Excellent project leadership, risk and time management skills
Strong drive, initiative, ability to multi-task and work to tight deadlines.
Good attention to detail and superior communication skills
Proven interpersonal, influencing and negotiation skills
Excellent written and verbal communication skills with the ability to communicate complex thoughts and ideas clearly to a variety of audiences

You Will Need

Business or Technology degree
5+ years in a Project Manager or Delivery role or similar with large complex projects across multiple locations.
Experience in managing key internal relationships at an individual contributor and Management level.
Extensive experience in programme management, strategic delivery and various delivery models such as Scrum, Kanban and Waterfall
Proven experience of working with or within 3rd party vendors/solution partners both on and offshore
Proven ability to drive initiatives through to completion with a strong commitment to the meeting of budget, timeframe and quality requirements
Working within growing businesses, and cultural change within a geographically-dispersed multi-cultural environment
Leadership skills with the ability to lead & manage teams – directly and indirectly
Experience in aviation and / or travel related industry preferred but not essential

Be a part of something special – get in touch today.

Your Life At Jetstar Is Unlike Any Other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We’re Jetstar. Let’s takeoff together

We can’t wait to hear from you. Apply by 11:59pm Monday 7 April 2025

Seniority level