Delivery Experience Lead | Fleet & Performance Supervisor

Anc Australia; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Career growth opportunities

Learning & development opportunities

Dedicated and exceptional team

Paid parental leave

Corporate discounts

Employee assistance program

Job summary

ANC is seeking a Delivery Experience Lead / Transport Supervisor / Fleet Supervisor for our operations in Wacol, QLD. The role focuses on managing a fleet of Delivery Professionals, enhancing retention, training, and the customer experience.

You will lead onboarding, performance discussions, safety compliance, and cross‑team collaboration to ensure efficient, high‑quality service. The position requires strong leadership, clear communication, and the ability to work in a fast-paced environment,

Qualifications

• Proven leadership in a transport or delivery environment.
• Strong ability to drive performance and retain staff.
• Excellent communication and relationship-building skills.

Responsibilities

• Onboard and retain Delivery Professionals (drivers).
• Lead performance reviews and improvement strategies.
• Foster safety culture and ensure policy compliance.
• Collaborate with internal teams to supply tools and resources.
• Identify inefficiencies and drive fleet process improvements.

Skills

Leadership

Operations management

Performance management

Communication

Analytical skills

Customer focus

Tools

Microsoft Office

Freight management systems

Job description

ANC is seeking a Delivery Experience Lead / Transport Supervisor / Fleet Supervisor for our operations in Wacol, QLD. The role focuses on managing a fleet of Delivery Professionals, enhancing retention, training, and the customer experience.

You will lead onboarding, performance discussions, safety compliance, and cross‑team collaboration to ensure efficient, high‑quality service. The position requires strong leadership, clear communication, and the ability to work in a fast-paced environment,