Delivery Experience Lead - Fleet & Driver Ops

ANC Delivers; Adelaide; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Career growth

Learning & development

Team environment

Paid parental leave

Corporate discounts

Employee assistance program

Job summary

ANC Delivers is seeking a Delivery Experience Lead / Transport Supervisor / Fleet Supervisor to join our team at the Woodville site in SA. You will manage and optimise our fleet of Delivery Professionals, ensuring they are well-resourced, motivated, and performing at their best to enhance customer experience.

With a focus on onboarding, retention, training, and operational excellence, you will drive performance, maintain safety standards, and collaborate across teams to support delivery goals

Qualifications

• Operational experience in transport or delivery.
• Proven ability to lead teams and drive performance.
• Strong communication and influencing skills.
• Flexibility to work weekends as required.
• Experience in performance management and budget tracking.
• Knowledge of safety and compliance in transport.
• Proficiency with freight management systems.

Responsibilities

• Onboarding & retention of Delivery Professionals (Drivers).
• Lead performance reviews and improvement initiatives.
• Ensure safety and compliance across operations.
• Collaborate with internal teams to provide tools and resources.
• Identify inefficiencies and drive data-driven process improvements.

Skills

Leadership

Communication

Interpersonal skills

Problem solving

Analytical skills

Time management

Customer focus

Tools

Microsoft Office

Freight management systems

Job description

ANC Delivers is seeking a Delivery Experience Lead / Transport Supervisor / Fleet Supervisor to join our team at the Woodville site in SA. You will manage and optimise our fleet of Delivery Professionals, ensuring they are well-resourced, motivated, and performing at their best to enhance customer experience.

With a focus on onboarding, retention, training, and operational excellence, you will drive performance, maintain safety standards, and collaborate across teams to support delivery goals