Delivery Category & Partnerships Lead

KFC; Sydney; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid working & half-day Fridays

Additional leave for wellbeing

Career development programs

Salary continuance + mobile phone & at

Restaurant discounts & Culture Club

Free onsite parking

Job summary

KFC Australia is seeking a Category Manager – Delivery to own the delivery partnerships category across our restaurants. You’ll sit at the intersection of Supply Chain, Digital, Operations and Commercial to manage strategic partnerships, using commercial insight, data and strong relationships to improve performance and create sustainable value for KFC and our Franchisees.

In this role you’ll develop and deliver the category strategy, lead contract negotiations and renewals, build partnerships

Qualifications

• Experience across category management, procurement, strategic sourcing, commercial management or strategic partnerships.
• Strong commercial and negotiation capability, including managing significant contracts and supplier or partner relationships.
• Experience developing category strategies and delivering measurable commercial outcomes.
• Strong analytical and problem-solving skills, with the ability to turn data into clear recommendations and action.
• Excellent stakeholder management and influencing skills across complex internal and external relationships.
• A collaborative, curious and adaptable approach suited to a fast-moving category.
• Experience in delivery, digital platforms, eCommerce, marketplaces, QSR or multi-site retail would be highly regarded, but isn’t essential.

Responsibilities

• Own the category – develop and deliver the commercial and category strategy for KFC’s delivery partnerships.
• Lead the commercial conversation – manage contract negotiations, renewals and commercial arrangements, balancing growth, customer experience and restaurant profitability.
• Build partnerships that perform – strengthen partner relationships, establish shared priorities and drive accountability against agreed KPIs.
• Turn data into action – use performance insights and market dynamics to identify opportunities and improve commercial, service and operational outcomes.
• Test, learn and optimise – lead initiatives across areas such as pricing, menu, delivery coverage and emerging partner capabilities.
• Connect the dots – bring together Operations, Digital, Technology, Marketing, Finance, Development and our Franchisees to turn opportunities into action.

Skills

Category management

Procurement

Strategic sourcing

Commercial management

Strategic partnerships

Negotiation

Stakeholder management

Analytical thinking

Data-driven

Job description

KFC Australia is seeking a Category Manager – Delivery to own the delivery partnerships category across our restaurants. You’ll sit at the intersection of Supply Chain, Digital, Operations and Commercial to manage strategic partnerships, using commercial insight, data and strong relationships to improve performance and create sustainable value for KFC and our Franchisees.

In this role you’ll develop and deliver the category strategy, lead contract negotiations and renewals, build partnerships