Delegated Administrator - Global Services

Schneider Electric; Sydney; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Schneider Electric's Global Services team in Australia seeks a Delegated Administrator to support Salesforce and Front Office platforms from Sydney or Melbourne. You will act as a key technical support partner, manage user access, ensure data integrity and drive continuous improvement.

You will develop reports and dashboards, train teams, collaborate with global and local stakeholders, and participate in system improvements.

Qualifications

• Previous experience in a similar administrative role coupled with experience in the use of Salesforce.
• Strong IT skills with a high level of proficiency in MS Office applications.
• Strong communicator and collaborator with influence across dispersed teams.
• Background in teamwork and customer service delivery.
• High attention to detail and process-driven with quality outcomes.
• Tertiary qualifications favored; knowledge of Schneider Electric systems is a plus.

Responsabilités

• Act as a single point of contact and provide Level 2 technical support for Salesforce and Front Office platform users.
• Manage user administration including account creation, updates, role assignments, security access and deactivations.
• Maintain data quality and integrity across platforms with Data Stewards.
• Develop, maintain and enhance reports, dashboards, list views and public groups.
• Collaborate with local champions and train global support teams to ensure platform adoption.
• Participate in system improvement projects and administration best-practice communities.
• Act as platform-specific backup and reference during team absences.
• Collaborate with Delegated Administrator peers across the global network.

Connaissances

Salesforce experience

MS Office proficiency

Communication

Teamwork

Customer service

Formation

Bachelor's degree or equivalent preferred

Outils

Salesforce

Description du poste

Delegated Administrator - Global Services

• Newly created position with our growing Global Services team
• Leverage your skills and experience as you enjoy an exciting career challenge
• Sydney or Melbourne base – rewarding salary package + bonus

The Opportunity

Our growing Global Services team is currently looking to appoint a Delegated Administrator to be based in either our Sydney or Melbourne locations. As part of our wider Network of Excellence (NoE) group, you will act as a key technical support partner for various users and other internal stakeholder groups, ensuring the effective administration, adoption and ongoing success of our various digital platforms.

You will play a key role in the provision of systems support, manage user access and data integrity, develop reports and dashboards and collaborate with various global and local stakeholders to drive continuous improvement and user engagement. This is an exciting period of growth where you can leverage your diverse capabilities to make an Impact.

Key Responsibilities

• Act as a single point of contact and provide Level 2 technical support for Salesforce and Front Office platform users, escalating issues where required
• Manage user administration activities including account creation, updates, role assignments, security access and deactivations
• Maintain data quality and integrity across our platforms, working with Data Stewards on ownership changes, mass updates and data maintenance activities
• Develop, maintain and enhance reports, dashboards, list views and public groups to meet business requirements
• Collaborate with local champions, coach business leaders and train other global support teams to ensure effective platform adoption and issue resolution
• Participate in system improvement projects, process enhancements, training activities and administration best-practice communities
• Act as platform-specific backup and technical point of reference during team absences
• Collaborate with Delegated Administrator peers across our global network, sharing best practice and contributing to global community forums

About You

• Previous experience in a similar administrative role coupled with experience in the use of Salesforce
• Strong IT skills with a high level of proficient in all MS Office applications
• Strong communicator, collaborator and influencer of outcomes, especially across geographically dispersed stakeholder groups
• Teamwork is your strength and this is backed by your background in customer service delivery
• High attention to detail, process driven and focused on quality outcomes that adheres to processes
• Those with relevant tertiary qualifications will be viewed favourably, as will those with a strong knowledge of Schneider Electric systems and processes

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for Interview.

Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.