Defence Software Adoption Specialist & Training Leader

x-RD; Canberra; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible hybrid working

Monthly IT allowance

Job summary

x-RD is an award-winning Australian technology company specialising in secure applications, systems integration, and AI platforms for Defence, National Security, and Government clients. We are seeking a Software Adoption Specialist (Defence) to bridge the gap between military campaign planning and software adoption and requirements.

In this role, you won't just be supporting users, you will act as a trusted peer and advisor to junior and mid-level officers and their staff, embedding cutting-edge

Qualifications

• Active NV2 security clearance required.
• 7+ years of military service with ADF campaign planning experience.
• Based in Canberra or NSW, able to work on-site at HQJOC ≥50% of the time (3+ days per week).
• Bachelor's degree in STEM, Security or Intelligence, or equivalent practical experience.
• TAE40122 is desirable.
• Experience with Joint Planning Groups (HQJOC) is highly regarded.

Responsibilities

• Drive Software Adoption: Guide individuals and teams from initial exposure to confident, sustained software use.
• Provide Expert Coaching: Offer guidance on applying software to operational planning and following new feature releases.
• Build the Training Continuum: Design and maintain a structured training continuum with SOPs and materials for military audiences.
• Gather Feedback: Capture real-world user insights to inform product development and adoption metrics.

Skills

Military campaign planning experience

Stakeholder coaching

Training delivery

Education

Bachelor's degree in STEM, Security or Intelligence

TAE40122 (Cert IV in Training and Assessment) desirable

Job description

x-RD is an award-winning Australian technology company specialising in secure applications, systems integration, and AI platforms for Defence, National Security, and Government clients. We are seeking a Software Adoption Specialist (Defence) to bridge the gap between military campaign planning and software adoption and requirements.

In this role, you won't just be supporting users, you will act as a trusted peer and advisor to junior and mid-level officers and their staff, embedding cutting-edge