DC Service Technician (Business Hours)

CDC; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

CDC Data Centres is seeking a DC Service Technician to support maintenance and incident response for critical services. The ideal candidate will have relevant trade qualifications and experience in critical infrastructure environments, ensuring all systems operate efficiently and safely. This role offers a chance to contribute to a leading technology company focused on innovation and diversity.

Qualifications

• Proven experience in critical facilities.
• Prior experience in critical infrastructure environments.
• Exposure to data centre equipment.

Responsibilities

• Respond to service requests and emergency faults promptly.
• Conduct initial fault finding and implement remedies.
• Ensure timely completion of planned maintenance.

Skills

Fault finding

Critical infrastructure management

Communication

Education

Trade or tertiary qualification in Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications

Tools

Building Management Systems (BMS)

Energy Management Systems (EMS)

Job description

DC Service Technician (Business Hours)

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About us:

CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.

About us:

CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC's diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world's best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

In this role, you support a broad team of staff responsible for the maintenance, repair and incident response of critical services and systems covering Electrical, Mechanical and Fire. This Service Technicians are the first to respond to alerts and alarms, assign the severity, prioritise the rectification and determine whether escalation is required to third party contractors.

You will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risk to the infrastructure and buildings. The team assists with the monitoring of all contractors conducting critical work and ensures strict adherence to processes and procedures.

Other responsibilities include:

• Promptly responding to service requests and emergency faults
• Conduct initial fault finding, determine causes, and implement remedies
• Communicate repair timelines with internal teams for coordinated client communications
• Perform critical switching to prevent disruptions in case of equipment failure
• Ensure timely completion of planned maintenance, daily site reviews, and adherence to safety policies
• Enforces safe work practices, embraces CDC's values, provides leadership, and mentors junior staff
  
  
  

About You:

We are looking for a passionate person who has a trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications).

• Proven experience/ exposure in trade or critical facilities
• Prior experience in critical infrastructure environments with adherence to strict procedures
• Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS)
• Exposure to data centre equipment, including CRAC units, UPS, generators, and fire systems
• Demonstrated skills in managing critical infrastructure, utilizing electronic monitoring systems, fault-finding, and contributing to process improvements
  
  
  

Working Rights:

Applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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