Databricks Account Manager

Manuka ANZ | The Databricks People; Sydney; Hybrid; AUD 90,000 - 150,000; Full time

Job summary

Manuka AI is seeking an Account Manager to grow and manage enterprise accounts in Australia and New Zealand, translating Databricks Lakehouse capabilities into commercial outcomes.

You will engage clients, coordinate proposals, and drive growth within existing accounts while maintaining high customer satisfaction and retention.

Qualifications

• Bachelor's degree in a relevant field or 5+ years in account management.
• Proven track record selling enterprise solutions to large accounts.
• Ability to discuss data platforms and analytics with technical and non-technical stakeholders.

Responsibilities

• Manages and grows Databricks-native data and AI services within existing enterprise accounts.
• Builds relationships across client teams and coordinates proposals and statements of work.
• Identifies opportunities to expand revenue and improve customer retention.
• Maintains high levels of customer satisfaction and fosters long-term partnerships.
• Translates technical capabilities into commercial outcomes for clients.

Skills

Account management

Sales experience

Stakeholder communication

Education

Bachelor's degree

Job description

Manuka AI is a modern, Databricks-only consulting firm on a mission to reinvent how organisations build, scale and monetise data and AI. We work with ambitious enterprises across Australia and New Zealand to design modern data platforms that actually deliver value, not shelfware.

We're looking for an Account Manager to grow and manage our existing enterprise accounts. Someone who can hold a technical conversation about a Databricks Lakehouse, then turn it into a commercial outcome.

The Account Manager manages the sale of Databricks-native data, analytics and AI professional services to existing clients, and identifies further sales opportunities within these accounts. The role builds new account relationships, manages customer satisfaction and retention, and coordinates the preparation and presentation of sales proposals and tenders.

What You'll Do

• Client engagement - visiting regular and prospective client businesses to establish and act on selling opportunities
• Solution selling - assessing customers' needs and explaining the Databricks-native goods and services that meet them, positioning solutions rather than off-the-shelf product
• Proposals and tenders - coordinating the preparation and presentation of sales proposals, tenders and statements of work
• Account management - following up with clients to ensure satisfaction with goods and services purchased, arranging modifications and resolving any problems arising
• Growth within accounts - identifying further sales opportunities within existing accounts to grow revenue and retention

What We're Looking For

• Qualification - a bachelor's degree in a relevant field (business, IT or related discipline), or at least five years of relevant account management experience
• Experience - proven experience selling enterprise or public sector business solutions, into enterrpise accounts
• Domain fluency - comfort discussing data platforms, analytics and AI concepts credibly with technical and non-technical stakeholders
• Account discipline - a proven track record of managing customer satisfaction and retention across a live account book
• Strong Relationships - with Databricks Sales and/or Alliances teams

Why Join Manuka AI

• AI-native from day one - we design, sell, and deliver with AI embedded in how we work
• Databricks-only focus - deep specialisation, not diluted generalism
• High-impact work – real transformations, not endless slideware
• Strong ecosystem ties – embedded in the Databricks ANZ community
• Flexible work culture – remote-friendly with hybrid options
• Competitive compensation – market-leading salary plus performance incentives
• Growth & learning – certifications, partner access, and leadership pathways
• We’re a startup - That means no internal politics, no empire-building, and no hiding behind process. We value people who take initiative, challenge ideas respectfully, and focus on shipping real outcomes for customers.

Our Commitment to Inclusion

Manuka AI is committed to building a diverse, inclusive workplace where different backgrounds, perspectives, and paths into tech are welcomed and valued. We believe better teams build better data platforms.

Ready to Build What’s Next?

If you’re excited about modern data platforms, AI-driven delivery, and pushing the boundaries of what Databricks can do, we’d love to talk.