Data Privacy & Compliance Coordinator - Hybrid

Torus Group; Liverpool; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Torus Group is seeking a Data Protection Coordinator to support the Data Protection Manager and the wider data protection function. You will provide administrative support, handle data protection enquiries, and help ensure compliance with data protection legislation across the Group.

The role is agile with weekly attendance at The Observatory office in Liverpool city centre on Tuesdays and at least two additional days in the office.

Qualifications

• A good standard of education including GCSE English and Maths or equivalent.
• A Data Protection qualification or certificate, or willingness to work towards one.
• Experience working in a busy office environment undertaking administrative and clerical duties.
• Understanding of data protection legislation and experience of managing Data Subject Access Requests.
• Excellent attention to detail and a commitment to maintaining high levels of accuracy.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Office, SharePoint and Microsoft Teams.
• Experience of using eDiscovery tools and OneTrust would be advantageous.
• Excellent organisational skills with the ability to plan, prioritise and manage competing demands.
• Strong interpersonal skills with a professional and confident approach when dealing with colleagues and customers.

Responsibilities

• Manage incoming data protection correspondence and enquiries, providing advice and guidance on routine data protection matters.
• Coordinate and manage Data Subject Rights requests, including data gathering, redaction, secure disclosure and system updates.
• Conduct data searches across the Group and support responses to information requests and data sharing enquiries.
• Maintain accurate records of data protection incidents, rights requests and supporting documentation.
• Support the maintenance of Records of Processing Activities (RoPA) and data protection registers.
• Assist with the management and resolution of data protection concerns, including breach investigations and compliance monitoring.
• Support the implementation of Data Protection Officer initiatives and continuous improvement activities.
• Prioritise workload effectively to ensure deadlines and statutory requirements are achieved.
• Deliver training and awareness sessions to help improve understanding of data protection requirements across the Group.
• Provide administrative and operational support for data protection compliance activities.
• Work collaboratively with colleagues across services to promote best practice and consistent approaches to data protection.
• Undertake ongoing learning and development to maintain and enhance knowledge of data protection legislation and best practice.
• Promote safeguarding, equality, diversity, health and safety and the safe use of customer data across the Group.

Skills

Attention to detail

Communication skills

IT skills

Education

GCSE English and Maths or equivalent

Data protection qualification/certificate or willingness to work towards one

Tools

Microsoft Office

SharePoint

Microsoft Teams

OneTrust

eDiscovery tools

Job description

Torus Group is seeking a Data Protection Coordinator to support the Data Protection Manager and the wider data protection function. You will provide administrative support, handle data protection enquiries, and help ensure compliance with data protection legislation across the Group.

The role is agile with weekly attendance at The Observatory office in Liverpool city centre on Tuesdays and at least two additional days in the office.