Data Officer

Rashi Joshi; Perth; On-site; AUD 129,150 - 202,950; Part time

Benefits offered by this job

Hybrid working environment

Competitive daily or hourly rates

Perth CBD location

Job summary

Hays in partnership with a government organisation in Perth CBD seeks an experienced EDRMS Consultant / Information Officer to manage and enhance electronic records and document management capabilities. You will work with business stakeholders, vendors, and technical teams to ensure governance and performance across the organisation.

The role focuses on training, procedures, and continuous improvement in information management practices, with a hybrid Perth-based arrangement and competitive

Qualifications

• Experience in business process analysis and systems analysis.
• Strong analytical, organisational and problem-solving capabilities.
• Proven ability to diagnose and resolve issues with enterprise information systems.
• Excellent communication and stakeholder engagement skills across multidisciplinary teams.
• Experience delivering training programmes and developing materials.
• Knowledge of Australian Government records management practices and information governance frameworks.
• Hands-on experience with Electronic Document Management System (EDRMS).
• Strong Microsoft technology skills (Windows, Office 365).
• Tertiary qualifications in Information Management/Records Management or related field.

Responsibilities

• Provide first-level triage and support for information management and EDRMS issues.
• Collaborate with vendors and technical teams to resolve system issues and support upgrades.
• Deliver training and user support on information governance and EDRMS functionality.
• Develop procedures, user guides and training materials.
• Lead projects to improve EDRMS utilisation and related processes.
• Conduct audits, reports, and contribute to continuous improvement initiatives.
• Build strong relationships with internal stakeholders to align information requirements with business goals.
• Support compliance with policies, governance frameworks and Australian Government standards.

Skills

Business analysis

Systems analysis

Stakeholder engagement

Training delivery

Information governance

EDRMS administration

Microsoft 365

SharePoint Online

Education

Information Management degree

Tools

AvePoint

SharePoint Online

SharePoint

Microsoft Office

Job description

Your new company Hays is partnering with a highly regarded government organisation seeking an experienced Electronic Document Management System (EDRMS) Consultant / Information Officer to support the ongoing management, enhancement, and optimisation of its information management systems and records governance practices. This is an excellent opportunity for an information management professional with strong EDRMS experience, records management expertise, and stakeholder engagement skills to contribute to a large-scale government environment while supporting continuous business improvement initiatives.

Your new role As the EDRMS Consultant, you will play a key role in maintaining and improving the organisation's electronic records and document management capabilities. Working closely with business stakeholders, subject-matter experts, technical teams, and software providers, you will ensure best practice information governance and system performance across the organisation.

Key responsibilities include:

• Providing first-level support and triage for information management and EDRMS-related issues.
• Working with software vendors and technical teams to resolve system issues and support upgrades and enhancements.
• Delivering training and user support on information management principles, records management practices, and EDRMS functionality.
• Developing procedures, user guides, training materials, and supporting documentation.
• Undertaking projects to improve EDRMS utilisation, workflows, and associated information management processes.
• Conducting audits, reporting activities, and contributing to continuous improvement initiatives.
• Building strong relationships with internal stakeholders to ensure information management requirements align with business objectives.
• Supporting compliance with organisational policies, governance frameworks, and Australian Government information management standards.

What you’ll need to succeed

Essential Skills & Experience

• Demonstrated experience in business process analysis and systems analysis.
• Strong analytical, organisational, and problem-solving capabilities.
• Proven ability to diagnose and resolve issues associated with enterprise information systems.
• Excellent communication and stakeholder engagement skills with the ability to work effectively across multidisciplinary teams.
• Experience delivering training programmes, workplace learning initiatives, and developing training materials.
• Technical knowledge of Australian Government records management practices and information governance frameworks.
• Hands‑on experience administering or supporting an Electronic Document Management System (EDRMS).
• Strong Microsoft technology skills, including Windows, Microsoft Office, and Microsoft 365.
• Highly RegardedRelevant tertiary qualifications in Information Management, Records Management, Library Studies, Information Systems, or a related discipline.
• Eligibility for membership of a recognised Information Management professional body.
• Experience working with SharePoint Online, SharePoint, and/or AvePoint solutions.

What you’ll get in return

• Initial 6+ month contract with potential extension opportunities.
• Opportunity to contribute to a significant information management programme.
• Collaborative and supportive team environment.
• Exposure to modern records management and governance practices.
• Perth CBD location with a hybrid working environment where applicable.
• Competitive daily or hourly contract rates.