Data-Driven Reporting & Delivery Governance Analyst

People First Bank; Brisbane; Hybrid; AUD 75,000 - 115,000; Full time

Job summary

People First Bank is seeking a curious and versatile Reporting & Administration Analyst to join the Operations Enablement team. You will own divisional reporting, governance artefacts and delivery support across Operations, turning data into insights for leadership and forums.

You will apply strong governance and assurance to ensure artefacts are accurate and fit for purpose, while collaborating to improve templates, registers and procedures across delivery activities.

Qualifications

• 3+ years’ experience in reporting, data analysis, governance, business analysis, project coordination or a related delivery support role.
• Demonstrated ability to obtain, collate, analyse, interpret and communicate data‑driven insights to a variety of stakeholders and reporting channels.
• Strong reporting and data visualisation capability, including proficiency in Microsoft 365 applications and Power BI.
• The ability to move beyond raw data and identify trends, risks, opportunities, insights and practical implications for the business.
• Experience supporting governance and assurance activities, with strong attention to detail, accuracy, consistency and record management.
• An understanding of project delivery practices and experience creating or maintaining templates, registers, procedures, artefacts and supporting documentation.
• Strong stakeholder consultation, written communication and report‑writing skills, including for senior leadership audiences.
• A curious, positive and self‑starting approach, with the versatility to work across varied priorities and tasks.
• Financial services experience and sound knowledge of banking operations, risk and regulatory requirements.
• Relevant tertiary or project management qualifications, such as AgilePM or Lean Six Sigma, will be regarded favourably.

Responsibilities

• Own the design, production and continuous improvement of regular and ad-hoc reporting across multiple channels.
• Work with stakeholders and facilitate workshops to understand their data, reporting and insight needs.
• Collate, analyse and interpret operational data to identify trends, risks and improvement opportunities.
• Translate data into clear, decision-ready insights for Operations leaders and governance forums.
• Advise stakeholders on how reporting and data can improve visibility, prioritisation and decision-making.
• Own and maintain governance artefacts, key deliverables registers, actions, templates, procedures and project documentation.
• Support governance and delivery assurance by identifying gaps, inconsistencies, risks and opportunities to improve outputs.
• Coordinate reporting inputs, forum materials, actions and supporting information to keep delivery activities running smoothly.
• Apply skills across reporting, analysis, governance, assurance, administration and delivery support activities.

Skills

Data analysis

Governance

Reporting

Stakeholder management

Power BI

Microsoft 365

Communication

Attention to detail

Delivery support

Education

AgilePM or Lean Six Sigma

Tools

Power BI

Microsoft 365

Job description

People First Bank is seeking a curious and versatile Reporting & Administration Analyst to join the Operations Enablement team. You will own divisional reporting, governance artefacts and delivery support across Operations, turning data into insights for leadership and forums.

You will apply strong governance and assurance to ensure artefacts are accurate and fit for purpose, while collaborating to improve templates, registers and procedures across delivery activities.