Data Centre Technician – 24/7 Shift

EZSVS (AUS) PTY LTD; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

EZSVS (AUS) PTY LTD is seeking an L1 Data Centre Operations Engineer for our Sydney site. You will be hands-on on the floor, handling remote hands work, site rounds and ticket SLA compliance.

Ideal candidates have 2+ years in data centre or server support, basic Linux/Windows troubleshooting and the ability to work safely from SOPs. Night/weekend shifts on a rotating roster are required.

Qualifications

• 2+ years in data centre, server or network field support.
• Ability to work safely from SOPs in a live data centre.
• Basic Linux and Windows troubleshooting and log capture.
• Willingness to work nights, weekends and on a rotating roster.
• Excellent English communication; Mandarin viewed favourably.

Responsibilities

• Start shifts on time with checks and handover; maintain continuous attendance.
• Take tickets from all channels, confirm priority, respond within SLA.
• Server remote hands: rack/unrack, power actions, BMC and console access.
• Network tasks: port checks, fibre/copper inspection and cabling verifications.
• Data centre rounds every 12 hours: temperature, humidity, power and access.
• Cabling/labeling: copper, fibre, AOC/DOC, testing and labeling.
• Asset receiving, racking, stocktakes and RMA with approvals.
• Maintain incident timelines, photos, serials and action records.

Skills

English communication

Safety minded

Problem solving

Time management

Tools

BMC management

Rack systems

Network cabling

Linux/Windows basics

Job description

About the Role

We're looking for a L1 Data Centre Operations Engineers to join our 24/7 shift team at our data centre site. You'll be the hands and eyes on the floor — responding to tickets within SLA, carrying out remote hands work on servers and network equipment, running site rounds, and keeping accurate records of everything that happens on your shift.

This is a hands-on, on-site role suited to someone already working in a data centre, server or network field support environment who wants to build real depth in critical infrastructure. You'll report directly to the Technical Project Manager.

Key Responsibilities

• Starting each shift on time with pre-shift checks, open-ticket review and a written handover — the site is never left unattended
• Taking tickets from all channels, confirming priority, impact and authorisation, then responding within SLA and keeping status current
• Server remote hands: rack and unrack, LED and log checks, power actions, BMC and console access, assisting with replaceable parts, and escorting vendors
• L1 network tasks: port and link checks, console access, inspecting and replacing fibre, copper and AOC, verifying labels and capturing photos and serial numbers
• Data centre rounds at least every 12 hours — racks, temperature and humidity, power, liquid-cooling alarms, cabling and access control
• Structured cabling and labelling: small-scale copper, fibre, AOC/DOC and power cable installation, dressing, testing and label validation
• Supporting asset receiving, scanning, racking, spare parts issue, stocktakes and RMA, including verifying approvals before any asset leaves site
• Maintaining incident timelines, photos, serial numbers and action records — no production configuration or high-risk work without approval

About You

We're looking for someone practical, reliable and safety-minded, who works accurately from documented procedures and communicates clearly under pressure.

You will ideally have:

• 2+ years in data centre, server or network field support (strong candidates with less experience may be assessed practically)
• Working knowledge of servers, switches, rack power, BMC, console, optics and cabling, with the ability to work safely from an SOP
• Basic Linux and Windows troubleshooting, with accurate capture of logs, screenshots, photos and site conditions
• Ability to meet the physical, PPE, ESD and manual handling requirements of a data centre floor
• Willingness to learn and develop within a growing business
• Availability for nights, weekends and public holidays on a rotating roster
• Excellent communication skills in English, with Mandarin language skills valued for building strong relationships with customers, partners and stakeholders across Australia and Asia

If you're a hands-on, practical and organised engineer who takes ownership of your shift and enjoys solving problems on the floor, we'd love to hear from you.

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