Data Centre Technician

Sycomp; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Sycomp is looking for a Low-Voltage Technician (Data Centre) for hands-on infrastructure support in Melbourne's data centers. This role involves executing rack and stack activities, copper and fiber cabling installation, and troubleshooting hardware issues. Candidates should have 3–5 years of relevant experience, preferably hold an Australian Low-Voltage Licence, and be comfortable with night shifts. Sycomp values diversity and is committed to equal opportunity employment.

Qualifications

• Minimum 3–5 years of hands-on experience working in data center environments.
• Strong practical experience with low-voltage cabling (copper and fiber).
• Experience working night shifts in 24/7 operational environments.

Responsibilities

• Perform rack and stack of servers, switches, and network equipment.
• Patch, label, and validate Cat5e, Cat6, and fiber optic cabling.
• Troubleshoot physical connectivity and hardware issues.

Skills

Low-voltage cabling

Rack and stack

Troubleshooting

Documentation discipline

Education

Australian Low-Voltage or Restricted Electrical Licence

Tools

Fluke or equivalent tools

Job description

Full-time (Nightshift)

Travel

Required

About the Company

Sycomp is a global IT services and logistics provider with expertise across cloud, data center, networking, endpoint management, and security solutions. Headquartered in Silicon Valley, California, Sycomp supports Fortune 500 customers and global partners by delivering complex IT infrastructure projects across more than 150 countries.

About the Role

Sycomp is seeking a Low‑Voltage Technician (Data Centre)/ Data Centre Technician to support hands‑on infrastructure deployments and operational support within data center environments across Melbourne.

This is a fully on‑site, execution‑focused role, working night shifts in live production data centers. The role places strong emphasis on commercial low‑voltage cabling, rack & stack activities, and physical troubleshooting within structured cabling standards.

Key Responsibilities

• Perform rack and stack of servers, switches, and network equipment per rack elevation diagrams and port maps
• Patch, label, and validate Cat5e, Cat6, and fiber optic cabling within data center environments
• Perform RJ45 terminations, cable patching, labeling, and port mapping in accordance with structured cabling standards
• Use Fluke or equivalent tools to validate connectivity and troubleshoot cabling issues
• Install and label new network devices in existing racks
• Troubleshoot physical connectivity, cabling, and hardware issues in live data center environments
• Replace and decommission hardware components (drives, PSUs, NICs, switches, etc.)
• Maintain accurate documentation, update tickets, and record work performed
• Work collaboratively with internal teams, customers, and vendors to execute change and service requests
• Adhere strictly to data center safety, security, and operational procedures

Required Experience

• Minimum 3–5 years of hands‑on experience working in data center environments
• Strong practical experience with low‑voltage cabling (copper and fiber) in commercial or data center settings
• Proven hands‑on experience with rack & stack, patching, labeling, and physical troubleshooting
• Experience working night shifts in 24/7 operational environments
• High attention to detail and strong documentation discipline

Licences & Certifications

• Australian Low‑Voltage or Restricted Electrical Licence is highly preferable, depending on project scope
• Relevant licences may include:
• Restricted Electrical Licence (REL – Class 1 or Class 2)
• Unrestricted Electrical Licence (A‑Grade) (advantageous but not required)
• Candidates without a licence may be considered where experience is clearly within data‑centre low‑voltage scope and compliant with site procedures
• Industry or vendor certifications (e.g. CCNA) are advantageous but not required

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic.

Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [e-mail]

Sycomp may use automated tools, including artificial intelligence, to support certain aspects of the recruitment process, such as reviewing applications or identifying relevant experience. These tools assist our teams, and all hiring decisions are made following human review