Data Centre Deployment & Service Delivery Lead

NTT America, Inc.; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

NTT DATA in Sydney is seeking a Data Centre Deployment & Service Delivery Lead to own the safe, predictable, high‑quality delivery of multiple technical workstreams within a data centre environment.

This hands-on onsite leadership role coordinates engineers, technicians, suppliers and shifts, focusing on deployment execution and service delivery rather than facilities management. You will manage scope, schedule, quality, risks and client-facing activity.

Qualifications

• Demonstrated experience leading engineers/technical delivery teams within data centre or comparable environments.
• Experience coordinating multi-workstream delivery against defined scope, schedule and quality requirements.
• Practical understanding of data centre deployment and related engineering areas.
• Knowledge of rack infrastructure, cabling, network and fibre infrastructure.
• Experience coordinating shift-based delivery including handovers, resources and risks.

Responsibilities

• Lead onsite deployment activities across planning, mobilisation, execution, validation, handover and closure.
• Coordinate teams, shifts and suppliers; manage dependencies, access, materials and readiness.
• Lead shift briefings, handovers and progress reviews; monitor delivery against scope and quality.
• Implement quality checkpoints across builds, cabling, labelling, testing and handover.
• Oversee inspections and address defects or incomplete work.
• Serve as primary onsite contact for clients and project teams; maintain progress reporting.

Skills

Leadership

Project delivery

Stakeholder communication

Planning and prioritisation

Problem solving

Education

Engineering degree or related discipline

Tools

Rack infrastructure

Structured cabling

Network hardware

Fibre infrastructure

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Data Centre Deployment & Service Delivery Lead

Location: Erskine Park , Sydney, NSW | Primarily onsite

Are you an experienced data centre or infrastructure delivery professional who enjoys bringing together people, technology and operational delivery?

We’re looking for a Data Centre Deployment & Service Delivery Lead to take ownership of the safe, predictable and high-quality delivery of multiple technical workstreams within a data centre environment.

This is a hands‑on site leadership role where you’ll coordinate engineers, technicians, suppliers and shifts, while keeping delivery on track and maintaining strong quality, safety and client standards. The focus is deployment execution and service delivery rather than facilities management.

What you’ll be doing

You’ll lead onsite deployment activities across planning, mobilisation, execution, validation, handover and closure. Depending on the workstream, this can include rack‑and‑stack and hardware installation, structured cabling, network connectivity, fibre infrastructure, equipment removal and site restoration.

You’ll also:

• Translate programme and technical requirements into practical shift plans, priorities, resource assignments and deliverables.
• Coordinate multiple teams, shifts and suppliers, managing dependencies, site access, materials, tooling and readiness.
• Lead shift briefings, handovers and progress reviews.
• Monitor delivery against scope, schedule and quality requirements and address emerging risks or blockers.
• Put appropriate quality checkpoints in place across builds, cabling, labelling, testing, asset records, validation and handover.
• Oversee inspections and acceptance checks and ensure defects or incomplete work are addressed.
• Act as a key onsite contact for clients, programme teams, design and operations teams, and suppliers.
• Maintain accurate progress reporting, completion records and delivery evidence.
• Support safe working practices, change controls, site requirements and effective incident or corrective-action reviews.
• Look for opportunities to reduce rework, improve throughput and standardise delivery practices.

Essential criteria

We’re interested in what you can demonstrate, rather than looking for one particular career path.

You’ll bring:

• Demonstrated experience leading engineers, technicians or technical delivery teams within a data centre, network deployment, critical infrastructure or comparable technical environment .
• Experience coordinating complex or multi-workstream delivery against defined scope, schedule and quality requirements.
• Practical understanding of data centre deployment plus experience in at least one relevant engineering area.
• Working knowledge of areas such as rack infrastructure, structured cabling, network hardware, connectivity or fibre infrastructure.
• Experience coordinating shift-based delivery, including handovers, resources, dependencies, risks and escalations.
• Experience applying quality controls and taking defects or incomplete work through to resolution.
• Strong planning, prioritisation and problem-solving capability.
• Ability to communicate clearly with technical teams, clients, suppliers and other stakeholders.
• A practical commitment to safe, controlled delivery and accurate documentation.
• Flexibility to work primarily onsite and support shift, weekend or out-of-hours delivery when the work requires it.

Desirable criteria

These would be valuable, but you don’t need to tick every box to apply:

• A degree, technical diploma, apprenticeship or other formal learning in engineering, networking, telecommunications or a related discipline. Equivalent professional experience is equally relevant.
• Relevant health and safety, data centre, networking, cabling, fibre or project-delivery certifications.
• Formal training in leadership, service management or project management.
• Experience improving operating procedures, implementation methods, checklists or reporting practices.
• Exposure to automation or standardisation initiatives within deployment environments.Experience contributing to programme planning, mobilisation or estimation.

What success looks like

You’ll help create an environment where work is completed safely, delivery commitments are understood and managed, quality is right first time wherever possible, handovers are well documented, blockers are addressed quickly and clients receive clear, evidence-based updates. These outcomes closely reflect the success measures in the JD

Not sure you meet every requirement?

We’d still encourage you to apply.

Relevant capability can be developed through many different career paths, and we value practical experience and transferable skills alongside formal qualifications. If your experience gives you the foundations to succeed in this role, we’d like to hear from you.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.