Data Center Technician – 24/7 Ops & Automation

Oracle; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Oracle is seeking an experienced Data Centre Technician in Sydney, Australia. You will act as the technical liaison between technology teams and the Data Centre Environment, troubleshooting a wide range of infrastructure issues, and documenting technologies you support.

You will participate in installation, monitoring, maintenance, and optimization of production server hardware and software, with on-call 24/7 shift work and a background in Linux. NV1 clearance or eligibility is required.

Qualifications

• Experience in a Data Centre environment.
• Background in Linux and production server support.
• Citizen of Australia with NV1 clearance or eligible

Responsibilities

• Review and action incoming and open tickets, prioritising work based on ticket severity.
• Participate in installation, monitoring, maintenance, support, and optimisation of all production server hardware and software.
• Provide escalated second-level technical support for complex issues.
• Communicate confidently with stakeholders.
• Maintain adherence to processes and act as a process champion.
• Understand internal customer problems and deliver timely technical solutions.
• Work on a 24/7 rotating shift basis, including on-call support.
• Background in Linux; knowledge of Data Centre cooling, electrical, networking and cabling.

Skills

Linux

Data Centre operations

Technical troubleshooting

Clearance eligibility

Job description

Oracle is seeking an experienced Data Centre Technician in Sydney, Australia. You will act as the technical liaison between technology teams and the Data Centre Environment, troubleshooting a wide range of infrastructure issues, and documenting technologies you support.

You will participate in installation, monitoring, maintenance, and optimization of production server hardware and software, with on-call 24/7 shift work and a background in Linux. NV1 clearance or eligibility is required.