Data Analyst

Cerebral Palsy Alliance; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Tax-free meal, entertainment & venue 2

Flexible work from home options

12 weeks paid parental leave

2 weeks paid partner leave

Well-being allowance $100/year

Gym membership discount via Fitness/会员

Employee Assistance Program

Employee Referral Bonus

Job summary

Cerebral Palsy Alliance is seeking a curious and commercially minded Data Analyst to turn supporter and fundraising data into meaningful insights and action from Allambie Heights, NSW. You will turn complex data into clear recommendations, support decision making and optimize dashboards across Salesforce and other systems.

Reporting to the Fundraising Database Manager, you will analyse supporter behaviour, campaign performance and fundraising trends to improve acquisition, retention, engagement

Qualifications

• 5+ years of data analysis and/or data management experience.
• Strong data extraction, transformation and analysis skills, including SQL or similar querying languages.
• Experience working with data warehouses, data models and large datasets.
• Strong dashboard and reporting experience using tools such as Power BI or similar.
• Experience with CRM systems, with Salesforce highly regarded.

Responsibilities

• Analyze supporter behaviour, fundraising performance and donor trends.
• Ensure data quality, integrity and consistency across fundraising reporting and analytical outputs.
• Develop audience segmentation and insights to support targeted campaigns and supporter journeys.
• Create and maintain dashboards, reports and visualisations.
• Analyze campaign performance, return on investment, retention and lifetime value.
• Identify trends, risks and opportunities to improve fundraising performance.
• Support predictive and behavioural analysis.
• Translate data and insights into clear, actionable recommendations.
• Partner with fundraising stakeholders to understand reporting needs.
• Support and champion data led decision making across the fundraising function.
• Help optimise business intelligence and reporting capabilities across Salesforce and other fundraising systems.
• Leverage AI enabled and other contemporary analytical tools to improve reporting and insights.

Skills

SQL

Data analysis

Stakeholder management

Power BI

Salesforce

Education

Bachelor's degree in Business, Analytics, Statistics, Information Systems or related

Tools

Salesforce

Fabric Data Warehouse

Job description

Location

Allambie Heights, NSW, Australia

About the role

We are looking for a curious and commercially minded Data Analyst to turn supporter and fundraising data into meaningful insights and action.

Reporting to the Fundraising Database Manager, you will support data driven decision making across the fundraising function. You will analyse supporter behaviour, campaign performance and fundraising trends to identify opportunities to improve acquisition, retention, engagement and lifetime value.

This role is based in Allambie Heights with flexible, hybrid working arrangements.

Responsibilities of the role (not limited to):

• Analyse supporter behaviour, fundraising performance and donor trends

• Ensure data quality, integrity and consistency across fundraising reporting and analytical outputs.

• Develop audience segmentation and insights to support targeted campaigns and supporter journeys

• Create and maintain dashboards, reports and visualisations

• Analyse campaign performance, return on investment, retention and lifetime value

• Identify trends, risks and opportunities to improve fundraising performance

• Support predictive and behavioural analysis

• Translate data and insights into clear, actionable recommendations

• Partner with fundraising stakeholders to understand reporting needs

• Support and champion data led decision making across the fundraising function

• Help optimise business intelligence and reporting capabilities across Salesforce and other fundraising systems

• Leverage AI enabled and other contemporary analytical tools to improve reporting and insights

About you:

You are an analytical problem solver who can turn complex data into clear and actionable insights. You enjoy identifying patterns and opportunities and can communicate your findings effectively to a range of stakeholders.

You will ideally bring:

• 5+ years of data analysis and/or data management experience

• Strong data extraction, transformation and analysis skills, including SQL or similar querying languages.

• Experience working with data warehouses, data models and large datasets.

• Strong dashboard and reporting experience using tools such as Power BI or similar

• Experience with CRM systems, with Salesforce highly regarded

• Experience analysing campaign, customer or supporter performance

• Experience evaluating campaign tests, measuring outcomes and identifying optimisation opportunities.

• Strong stakeholder management and communication skills

• Experience with Fabric Data Warehouse would be highly regarded

• Experience with marketing tools and platforms is desirable

• Experience within fundraising, membership, customer, loyalty or not-for-profit environments would be highly regarded.

• An interest in AI enabled and contemporary analytical tools

• Qualifications in Business, Commerce, Marketing, Analytics, Statistics, Information Systems or a related discipline are highly regarded.

Working for CPA offers you exceptional remuneration & benefits:

• Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year

• Flexible ways of working - working from home options, flexibility surrounding hours

• 12 weeks paid parental leave and 2 weeks paid partner leave

• 3 additional leave days each year (conditions apply)

• $100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours)

• Discounted gym membership for you and your family, using Fitness Passport

• Employee Assistance Program

• Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA.

Our Values:

At Cerebral Palsy Alliance we champion diversity and equitable opportunities for people with disabilities and lived experience, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse backgrounds and the LGBTQIA+ community.

We are passionate, respectful, ethical, curious and courageous. Great Minds Think Differently.

Ready to Join Us?

We are committed to supporting inclusivity for anyone with diverse needs and lived experience. Workplace adjustments can be discussed to create a safe and comfortable workplace that supports your health, abilities, and personal needs.

More information about working for CPA:

For the safety of staff and clients we have assessed that this role requires a low level of physical functionality.

Cerebral Palsy Alliance upholds and advocates for the rights of clients, we are a child safe organization and all workers must adhere to the NDIS Worker Code of Conduct.