D365 Bc Functional Consultant Lead

Dynamo Recruitment; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Company laptop

Mobile allowance

Funded Microsoft certification paths

Paid training and learning resources

20 days annual leave + Birthday leave

Hybrid work model

Job summary

Wild Tech seeks a Lead / Senior Dynamics 365 CE Functional Consultant to join our Microsoft Enterprise team in Sydney. You’ll own end‑to‑end delivery from pre‑sales through go‑live, collaborating with Architects and Delivery colleagues to translate business needs into scalable solutions.

The role includes designing Power Platform solutions, leading client workshops, configuring Dynamics 365, and supporting UAT and post‑go‑live activities in an agile environment.

Qualifications

• 7+ years’ experience or 10+ Dynamics 365 CE implementations.
• Strong expertise in Customer Service, Field Service or Sales.
• Solid pre-sales capability to articulate solution value.
• Hands‑on experience with Power Platform.
• Excellent business analysis and process design skills.
• Familiarity with Agile and Waterfall delivery.

Responsibilities

• Lead client workshops translating business needs into designs.
• Support pre-sales demos, solution positioning and requirements.
• Deliver end-to-end Dynamics 365 CE implementations.
• Configure and customize Dynamics 365 solutions.
• Design Power Platform solutions delivering business outcomes.
• Support UAT, training and post-go-live activities.

Skills

Leadership

Business analysis

Communication

Pre-sales

Tools

Azure DevOps

JIRA

Visio

XRM Toolbox

Visual Studio

Copilot AI

Job description

MS D365 Lead CE Functional Consultant

North Sydney Wild Tech

Preference to candidates in Sydney, Queensland, Melbourne (Hybrid – 2 days in office – Wild Wednesdays & another day)

Salary: Negotiable, dependent on experience

Eligibility: Australian or at least PR Status

Wild Tech is one of Australia’s fastest-growing technology consultancies, delivering cutting-edge Microsoft solutions that transform how organisations work and engage their customers. As we continue our rapid growth through 2026 and beyond, we’re looking for a Lead / Senior Dynamics 365 CE Functional Consultant to join our Microsoft Enterprise team.

If you thrive in client-facing roles, enjoy shaping solutions end-to-end, and want to work with the latest Dynamics 365, Power Platform and Copilot capabilities — this role is for you.

About the Role

This is a senior, hands-on consulting role where you’ll work across the full project lifecycle — from pre-sales and solution design through delivery, go-live and ongoing support.

You’ll design and implement solutions across:

• Customer Service & Contact Centre
• Field Service
• Customer Insights – Journeys
• Power Platform (Power Automate, Power Pages, Power BI, Dataflows)

You’ll collaborate closely with Solution Architects, Technical Consultants, Delivery Managers, and our AI & Innovation team, contributing to some genuinely exciting innovation initiatives.

What You’ll Be Doing

• Leading client workshops and translating business needs into functional designs
• Supporting pre‑sales through demos, solution positioning and high-level requirements
• Delivering end-to-end Dynamics 365 CE implementations
• Configuring and customising Dynamics 365 solutions
• Designing Power Platform solutions that deliver real business outcomes
• Supporting UAT, training and post-go-live activities
• Working in Agile / Iterative delivery environments using Azure DevOps
• Providing high-quality support to Managed Services customers via JIRA Service Desk

What We’re Looking For

7+ years’ experience or 10+ Dynamics 365 CE implementations (we’re also open to high-potential consultants ready to step up)

Strong expertise in Customer Insights – Journeys, Field Service, Customer Service, Contact Centre or Sales

Solid pre‑sales capability with the ability to articulate solution value

Hands‑on experience with the Power Platform

Excellent business analysis and process design skills

Familiarity with Agile and Waterfall delivery methodologies

Experience with tools such as Azure DevOps, JIRA, Visio, XRM Toolbox, Visual Studio

Knowledge of Copilot and AI capabilities across Dynamics 365 and Microsoft 365

Relevant Dynamics 365 and Power Platform certifications (highly desirable)

What’s in It for You

Flexible hybrid working (2 days in office – Wednesday + one other day)

Company laptop + $100 monthly mobile allowance

Funded Microsoft certification pathways

Access to paid training and learning resources

20 days annual leave + 1 Free Birthday leave day

The opportunity to grow with a fast‑scaling consultancy recognised among Australia’s fastest-growing businesses for 2025