Cybersecurity Specialist

New Era Technology Au; Mackay Regional; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Training and development

Career growth

Latest IT technologies

Employer assistance program

Lunches provided (Brisbane/ Newcastle)

Gym membership (Newcastle)

Referral bonus

Product discounts

Job summary

New Era Technology is seeking a Solutions Specialist, Cybersecurity to ensure continuity of Cyber Security services and oversee design, delivery, and operations across APAC. You will collaborate with Solutions Group and engineering teams to meet SLAs and drive security initiatives.

The role requires 5+ years in enterprise cybersecurity, cloud security certification, and experience with major frameworks. Hybrid work options, strong mentoring, and cross-team collaboration are offered.

Qualifications

• 5+ years enterprise cyber security experience.
• At least one major cloud security certification (Azure, AWS, or GCP).
• Cyber security certification desirable (e.g. CISM, CRISC).
• Experience with Australian government frameworks like Essential Eight and other frameworks (NIST, SMB1001).
• Experience with leading vendors (Palo Alto, Fortinet, Microsoft).
• Exposure to solutions architecture and pre-sales activities is desirable.
• Experience in cyber security team with strong networking and hands-on infrastructure support.

Responsibilities

• Act as Cyber Security champion, driving awareness, monitoring, and training.
• Design, review, and support secure solutions with Solutions Group, Pre-sales and engineering teams.
• Ensure compliance with cyber security frameworks and support audits/certifications.
• Lead security incident response, threat hunting, vulnerability assessments, and root cause analysis.
• Provide senior technical escalation for design, operations, projects and APAC/client support.
• Mentor engineers and contribute to client security strategy and risk assessments.
• Develop and maintain technical designs, procedures, documentation, and drive automation.

Skills

Cyber security experience

Cloud security certification

Security frameworks (ISO 27001, NIST,

Tools

FortiOS

Cisco IOS

VMware

PowerShell

Bash

Job description

Job Description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

What is the role

Full time, Monday-Friday, with hybrid options available.

This role is open for candidates based in Melbourne, Sydney, Newcastle, and Brisbane.

The Solutions Specialist, Cybersecurity is responsible for the continuity of New Era’s Cyber Security services and solutions. It provides escalation support, solution design and operational oversight, and senior technical expertise for project delivery.

The role works closely with the Solutions and Service Delivery teams to meet SLAs, maintain service standards, and act as the regional Cyber Security champion, driving awareness, guidance, and compliance.

Other key responsibilities include but may not be limited to following:

• Act as the Cyber Security champion, driving awareness, monitoring, and training.


• Design, review, and support secure solutions in collaboration with Solutions Group, Pre-sales and engineering teams.


• Ensure compliance with cybersecurity frameworks (ISO 27001, Essential Eight, CIS, NIST) and support audits and certifications.


• Lead security incident response, threat hunting, vulnerability assessments, and root cause analysis to meet SLAs.


• Serve as senior technical escalation for design, operations, projects, and APAC/client support, including after-hours as required.


• Provide mentorship to engineers and contribute to pre-sales, client security strategy, and risk assessment.


• Develop and maintain technical designs, procedures, documentation, and drive automation and continuous improvement.


• Maintain strong technical currency, manage logging and incident tasks, and accurately track daily activities.

Who we are looking for

Successful candidate must possess:

• 5+ years’ enterprise cyber security experience


• Must have at least one major cloud security certification (Azure, AWS, or GCP)


• Cyber Security certification desirable e.g. CISM, CRISC


• Must have experience with Australian government frameworks like Essential 8 and other cyber security frameworks (SMB1001, NIST etc.)


• Experience with leading vendors (Palo Alto, Fortinet, Microsoft)


• Exposure to solutions architecture and pre-\u2011sales activities is desirable


• Experience working in a Cyber Security team with strong networking and hands-\u2011on infrastructure support, including installs and remote troubleshooting


• Experience with Cisco IOS/FortiOS firewalls, routing, and VPNs, plus Microsoft & Linux OS, Office 365, Azure AD, and Active Directory


• Experience supporting VMware/Hyper-\u2011V environments, backup solutions (e.g. Veeam), and Bash or PowerShell scripting


• Strong communication skills, interpersonal skills, team-\u2011oriented, client-\u2011focused, and able to work under pressure


• Ability to solve problems and think both logically and laterally


• Strong willingness to learn and pass on knowledge

What we offer

• A friendly team environment with a strong technical support network


• Broad range of options for training and developing your IT skills


• Opportunity to work with the IT industry's latest technologies


• Internal career growth for high performers and IT super-stars


• Cost price on products from our suppliers


• Lunches and snacks provided (Brisbane and Newcastle only)


• Comprehensive Employer Assistance Program


• Gym membership - Newcastle office only


• Referral bonus

New Era Technology, Inc., and its subsidiaries(„New Era“ „we“, „us“, or „our“) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions(„Solutions“). View our Privacy Policy here