Customs Specialist: Classification, Clearance & Customer Focus

DSV; City of Melbourne; Hybrid; AUD 70,000 - 100,000; Full time

Job summary

DSV Air & Sea is seeking a Customs Specialist, Classifier Exportin AUS – Melbourne Airport, Watson Drive, to classify commodities, liaise with carriers and government bodies, and ensure timely customs clearance. The role emphasizes customer service, problem solving, and collaboration within a global logistics team.

The candidate should have at least 2 years’ customs experience or a recognised Customs course, strong CargoWise One proficiency, and excellent communication and organizational skills

Qualifications

• Minimum of 2 years’ experience in Customs compiling and classifying, or currently undertaking/completed a recognised Customs course.
• Proficiency in CargoWise One is essential.
• Solid understanding of the Customs Tariff and related regulations.
• Competent in using Microsoft Office applications.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Highly organized with strong attention to detail.
• Effective time management and ability to prioritise tasks.
• Proven ability to work collaboratively in a team environment.

Responsibilities

• Classifying and compiling a variety of commodities within the customs tariff.
• Liaising with shipping lines, airlines, freight forwarders and government bodies when necessary.
• Providing a high level of customer service at all times.
• Troubleshooting queries with clients and internal departments.
• Ensuring consignments are cleared in an efficient and timely manner.
• Support daily customs entry processes to assist the Operational Customs Manager.
• Ensure the department has the tools and resources to achieve tasks efficiently.
• Participate in recruitment and development of team members, including mentoring and coaching.

Skills

CargoWiseOne

Customs knowledge

Microsoft Office

Communication skills

Independent work

Organized

Time management

Teamwork

Education

Customs course

Tools

CargoWiseOne

MS Office

Job description

DSV Air & Sea is seeking a Customs Specialist, Classifier Exportin AUS – Melbourne Airport, Watson Drive, to classify commodities, liaise with carriers and government bodies, and ensure timely customs clearance. The role emphasizes customer service, problem solving, and collaboration within a global logistics team.

The candidate should have at least 2 years’ customs experience or a recognised Customs course, strong CargoWise One proficiency, and excellent communication and organizational skills