Customs Broker

DSV; City of Melbourne; Hybrid; AUD 70,000 - 110,000; Full time

Job summary

DSV in Melbourne is seeking a skilled Customs Broker to authorise operational requirements, arrange clearances and support customers across the supply chain. You will work with tariff classifications, concessions and ensure AU Customs compliance.

The role emphasizes accuracy, timely lodgment of declarations, and ongoing process improvements. A valid Customs Brokers License and AEP Accreditation 19.1/19.2 are required, along with strong communication and problem-solving skills.

Qualifications

• Must hold a valid Customs Brokers License and AEP Accreditation 19.1 (NCCC) & 19.2 (AEPCOM).
• Strong communication and organisational skills.
• Experience with customs procedures and tariff classifications.

Responsibilities

• Authorise operational requirements for efficient customs clearances.
• Identify tariff initiatives to benefit customers.
• Arrange customs clearance and delivery.
• Liaise with clients on tariff classifications and concessions.
• Ensure compliance with AU Customs, Quarantine and Inspection.
• Contribute to timely lodgment of declarations and clearances.
• Provide technical advice to customers and team members.
• Implement process improvements.

Skills

Clear communication

KPI management

Planning

Organising

Problem solving

Education

Customs Brokers License

AEP Accreditation 19.1/19.2

Job description

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

Key Tasks

• Authorise any operational requirements to ensure efficient Customs and security clearances for customers.
• Identify tariff or initiatives to benefit the customer in relation to the clearance of goods
• Maintain client product files and auditing.
• Arrange customs clearance and delivery.
• Attend to client enquiries, including tariff classifications and concessions.
• Ensure compliance with AU Customs and
• Quarantine and Inspection.
• Contribute to the customs team to ensure the efficient and timely lodgment of declarations and attainment of clearances.
• Resolve specific issues or provide technical advice to customers and team members.
• Ensure that the levels of pre-clearance are maximized.
• Implement process improvements.

Customer service

• Liaise with customers, company management, and suppliers providing accurate information.
• Establish strong customer service relationship with customers.

Administration

• Ability to liaise with other Departments and service providers to obtain information and or action results.
• Complete paperwork in a clear, legible and accurate manner.
• Ensure accuracy of recorded data in a time efficient manner.
• Follow operational procedures at all times.

Requirements

The successful applicant must have a valid Customs Brokers License and hold AEP Accreditation 19.1 (NCCC) & 19.2 (AEPCOM). Excellent communication, meet KPI’s, planning, organisation and problem-solving skills will also be required.

Why DSV?

Working at DSV means playing in a different league.As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.Start here. Go anywhere.

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities. Visit dsv.comand follow us onLinkedInandFacebook.