Customised Employment Coach

Aust Ltd; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible working arrangements

Free onsite parking

Salary packaging benefits up to $15, Q

Proximity to public transport

Job summary

Scope (Aust) is seeking a dedicated professional to support Customised Employment (CE) in aligning job opportunities for people with disability. You will guide the four CE phases: discovery, job planning, job development and post-employment support, coordinating with employers and clients to achieve meaningful outcomes.

The role requires passion for disability services, knowledge of employment counselling, and the ability to work across suburbs Hawthorn to Northcote.

Qualifications

• Previous experience in Employment Services, working with people with disability.
• Strong labour market knowledge.
• Competent in using computers and a variety of software applications, technology and the ability to learn new systems.
• Ability in teaching others how to do something and how to translate specific behaviours and skills into general capabilities.
• Knowledge of the CE process and activities and how it differs from other employment practices and strategies.
• Knowledge of person-centred, strength-based planning techniques appropriate to job candidates with disability.

Responsibilities

• Identifying and arranging an optimal fit between the individual, the employer, the job tasks, and the supporting environment.
• Delivering the Customised Employment (CE) model.
• Managing all four phases of CE.

Skills

Employment Services experience

Labour market knowledge

Computers and software apps

Teaching others

CE process knowledge

Person-centred planning

Job description

Looking for work with real purpose?

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive.

About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. As a national NDIS leader, every day, we work alongside people with disability to create more inclusive communities and empower people to live the life they choose. Behind that work is a community of generous supporters whose contributions help make it possible. This is a fantastic opportunity to make a difference in the disability sector within our Customised Employment Coaching practice. As your clients will mostly be situated in suburbs from Hawthorn to Northcote, residing in inner northern suburbs will be advantageous - Hawthorn is the office location.

About Your Role

Customised Employment (CE) is an evidence-based, robust and effective approach to assisting people with significant disability to achieve their employment goals and participate in the labour force. The CE process has four distinct phases: the discovery phase identifies the person’s interest and abilities and develops self‑determination; the job planning phase conducts an employment, business and cultural scan to find the best fit; the job development and negotiation phase focuses on developing relationships and person‑centred employment opportunities in partnership with the employer and employee; and the post‑employment support phase provides on‑going post‑employment supports, developing the natural support within the workplace and monitoring the employment relationship to ensure satisfaction of both the individual and the employer.

We would like a person with passion for disability services and existing knowledge of employment counselling and advocacy to join us initially on a 12‑month contract in our CE practice.

The Key Accountabilities Of The Role Include

• Identifying and arranging an optimal fit between the individual, the employer, the job tasks, and the supporting environment
• The ability to see things from different perspectives, creative thinking
• Delivering the Customised Employment (CE) model
• Managing all four phases of CE

About You

• Previous experience in Employment Services, working with people with disability, or, lived experience.
• Strong labour market knowledge.
• Competent in using computers and a variety of software applications, technology and the ability to learn new systems.
• Ability in teaching others how to do something and how to translate specific behaviours and skills in each situation into general capabilities.
• Knowledge of the CE process and activities and how it differs from other employment practices and strategies.
• Knowledge of person‑centred, strength‑based planning techniques appropriate to job candidates with disability.

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support. View our stance on inclusion, diversity and human rights by visiting our careers page.

Benefits

• Meaningful work that creates positive impact for people with disability
• Salary packaging benefits of up to $15,900 per year
• Flexible working arrangements, with three days per week at a Scope location (Hawthorn)
• Collaborative and supportive team environment
• Opportunities to influence organisation‑wide transformation initiatives
• Free onsite and accessible parking
• Hawthorn office is nearby public transport

Scope (Aust) Commitment

Scope (Aust) is a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

Adjustments to Recruitment Process

If at any time you require us to adjust our recruitment process to meet your individual needs, please email [e-mail].

Screening and Background Checks

Successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.