Customer Technical Lead - Data Centre

Schneider Electric; City of Melbourne; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Country-specific programs

Job summary

Schneider Electric is seeking a Customer Technical Lead - Data Centre to join our One Solution team in Australia. This senior, customer-facing role blends technical design with commercial acumen to create innovative data centre solutions for enterprise facilities and hyperscale environments.

You will lead technical workshops, develop cost models and proposals, and partner with sales to guide opportunities from discovery through to solution deployment.

Qualifications

• 10+ years of experience in application engineering, solution architecture or presales in data centres.
• Strong knowledge of data centre electrical infrastructure, power distribution, cooling and monitoring.
• Experience designing and optimizing integrated data centre solutions.
• Experience preparing costings, proposals and technical submissions.
• Ability to balance technical, commercial and operational considerations.

Responsibilities

• Design and optimise data centre solutions across power, cooling, monitoring and infrastructure.
• Collaborate with sales to develop customer strategies and drive technical engagement.
• Develop solution designs, cost models, proposals and BOMs.
• Lead technical workshops and design reviews with customers and consultants.
• Influence specifications through pre-tender engagement and prescriptions.
• Provide guidance on reliability, energy efficiency and sustainability best practices.
• Contribute to innovation and improvements across the data centre portfolio.

Skills

Electrical engineering

Data centre design

Customer engagement

Solution architecture

Education

Degree or Diploma in Electrical Engineering

Job description

At Schneider Electric, we're helping customers build the next generation of data centres that power our digital world. From enterprise facilities to hyperscale environments, we deliver integrated solutions across power, cooling, monitoring and services to improve efficiency, resilience and sustainability.

We're looking for a Customer Technical Lead - Data Centre to join our One Solution team. This is a senior customer-facing role that combines technical expertise, solution design and commercial acumen. Working closely with sales teams, customers, consultants and internal stakeholders, you'll develop innovative data centre solutions, influence key technical decisions, and help position Schneider Electric to win strategic opportunities.

This role is ideal for someone who enjoys engaging with customers, solving complex technical challenges, and translating business requirements into practical, commercially viable solutions.

What You'll Do

• Design and optimise data centre solutions across power, cooling, monitoring and supporting infrastructure
• Partner with sales teams to develop customer strategies and drive technical engagement throughout the opportunity lifecycle
• Develop solution designs, cost models, proposals, bills of materials and technical documentation
• Lead technical workshops, application sessions and design reviews with customers and consultants
• Influence specifications and standards through targeted prescription activities and pre-tender engagement
• Provide expert guidance on data centre reliability, energy efficiency and sustainability best practices
• Contribute to innovation initiatives and continuous improvement across the data centre portfolio

About You

You’ll be the trusted technical authority for data centre power systems, partnering with customers, consultants and design firms to influence critical infrastructure decisions and position Schneider Electric’s solutions early in the design cycle.

You’ll Bring

• Degree or Diploma qualification in Electrical Engineering
• 10+ years' experience in application engineering, solution architecture, presales or a similar role within the data centre industry
• Great knowledge of data centre electrical infrastructure, power distribution systems, cooling technologies and monitoring solutions
• Experience designing, developing and optimising integrated data centre solutions
• Experience preparing costings, proposals and technical submissions for complex projects
• Understanding of customer requirements and the ability to balance technical, commercial and operational considerations

Why join Schneider Electric?

This is an opportunity to work on some of the most significant data centre projects across the Pacific region while partnering with industry-leading customers, consultants and technology experts. You'll have the autonomy to influence major infrastructure decisions, help shape future-ready solutions, and contribute to a business at the forefront of energy management and digital transformation.

If you're passionate about data centre technology, enjoy working directly with customers, and thrive on turning complex challenges into winning solutions, we’d love to hear from you.

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

• Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

• €40 billion global revenue
• +9% organic growth
• 150 000+ employees in 100+ countries

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.