Customer Support Consultant

KING Living Inc.; Sydney; On-site; AUD 55,000 - 72,000; Full time

Benefits offered by this job

Regular hours

Team support

Social events

Career progression

Onsite barista

Parking

EV charging

Employee discounts

Parental leave

EAP support

Job summary

KING Living Inc. in Sydney is seeking a customer service professional to be the voice of one of Australia’s most loved furniture brands at our Design & Support Centre. No furniture experience is required—your attitude and curiosity are everything.

This full-time role offers regular Monday–Friday office hours, a warm team, and opportunities for career progression. Enjoy onsite barista coffee, complimentary parking and EV charging, generous employee discounts, paid parental leave and EAP support.

Qualifications

• Great communication skills — warm, clear and confident.
• A calm, positive energy even when things get tricky.
• A genuine desire to help people and follow through.
• Willingness to learn new tools and systems quickly.

Skills

Communication

Calm under pressure

Customer focus

Willingness to learn

Job description

Location: Design & Support Centre, Sydney, NSW, AU

Date Posted: 28 September 2026

You don't need to know furniture. You need to know people. If you've worked in hospitality, retail, or anywhere your job was to make someone's day better, you already have the hard part.

Our Customer Service team is warm, tight-knit and genuinely good company. We celebrate the wins, we back each other on the tough days, and we show up for our customers the same way we show up for each other.

This is a full-time role at our Design & Support Centre in Sydney, where you'll be the voice of one of Australia's most loved furniture brands.

What you bring:

• Great communication skills — warm, clear and confident
• A calm, positive energy even when things get tricky
• A genuine desire to help people and follow through
• Willingness to learn new tools and systems quickly

No furniture experience needed. Your attitude and curiosity is everything.

What we offer:

• No shift work, just regular Monday - Friday office hours to support your work life balance.
• A team that genuinely looks out for you
• Regular social events and team celebrations
• Real career pathways — we promote from within
• Onsite barista coffee every single day
• Complimentary parking and EV charging
• Generous employee and family & friends discounts
• Paid parental leave and EAP support

Curious about AI? Good.

We use AI tools every day to help our team work smarter — and we genuinely love bringing people along on that journey. You do not need to know anything about it before you start. If you are curious, open-minded and up for learning something new, we will show you the ropes. A lot of our team have found it becomes one of their favourite parts of the job.

King Living has been designing and making beautiful furniture since 1977. We are family-owned, globally expanding, and genuinely proud of what we build — and who we build it with.

Our hiring decisions are based not only on your experience, but equally aligned with our values. Passion, Integrity, Collaboration and Innovation.

Sound like your kind of place? We'd love to meet you.