Customer Service Team Member

Bunnings Warehouse; City of Melbourne; On-site; AUD 50,000 - 62,000; Part time

Job summary

Bunnings Warehouse in Melbourne is seeking team members who are passionate about helping customers and delivering great service. You will greet shoppers, offer product advice and support a friendly store environment.

Join a team that values inclusivity, practical learning and a hands-on approach. You’ll work across the store, assist at checkout, and help keep stock tidy while providing a positive experience.

Qualifications

• A genuine passion for customer experience.
• Ability to approach, connect and confidently interact with customers.
• Enthusiasm for learning about products.
• Integrity, safety-mindedness and commitment to doing your best.
• Availability to work flexible hours including late nights, early mornings and weekends.

Responsibilities

• Provide customers with the best experience across the store.
• Manage stock efficiently while keeping the workspace clean and tidy.
• Serve customers with a smile at checkout registers.
• Join a team that is supportive and community-focused.

Job description

About the role:
Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way.

What's involved:

• Provide our customers with the best experience across the store
  
• Manage stock efficiently while keeping the workspace clean and tidy
  
• Serve customers with a smile at our checkout registers
  
• Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it

Who we're looking for:

We're looking for team members who are passionate about helping others and eager to learn and grow. Whether you have a green thumb, are into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you!

You'll need:

• A genuine passion for customer experience with energy and enthusiasm
  
• To be able to approach, connect and confidently interact with customers
  
• An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store
  
• To act with integrity, be safe and do your best
  
• The availability to work flexible hours (including late nights, early mornings and weekends)