Customer Service Team Member

Bunnings; City Of Kalamunda; Presencial; AUD 48.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team discount

OnePass membership

Exclusive benefits

Parental leave 12 weeks

Festive gifts

Traveling store opportunities

Descripción de la vacante

Bunnings is recruiting team members to be the friendly faces customers meet in store. You’ll help customers find tools and advice, provide excellent service and contribute to a cheerful shopping experience.

Roles are available as part-time or full-time, with a consistent adult pay rate of 28.64 per hour for those 18 and over. Flexible hours include weekends, early mornings and late nights to suit store needs.

Formación

• Customer-focused with energy and enthusiasm.
• Able to approach, connect and confidently interact with customers.
• Willingness to learn about products and services and assist across store areas.
• Commitment to safety and doing your best.
• Flexibility to work varied hours, including weekends and evenings.

Responsabilidades

• Provide customers with the best in-store experience.
• Manage stock levels and keep the workspace clean and organized.
• Serve customers at checkout with a friendly approach.
• Be part of a supportive team that values inclusivity and community impact.

Conocimientos

Customer service

Interpersonal communication

Stock management

Cash handling

Retail sales

Herramientas

POS system

Descripción del empleo

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe
• Travelling store team member opportunities

About the role

Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way.

We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.

We are advertising for both part time and full time positions with the flexibility of working Monday to Sunday.

What’s involved

• Provide our customers with the best experience across the store
• Manage stock efficiently while keeping the workspace clean and tidy
• Serve customers with a smile at our checkout registers
• Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it

Who we’re looking for

We’re looking for team members who are passionate about helping others and eager to learn and grow. Whether you have a green thumb, are into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you!

• A genuine passion for customer experience with energy and enthusiasm
• To be able to approach, connect and confidently interact with customers
• An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store
• To act with integrity, be safe and do your best
• The availability to work flexible hours (including late nights, early mornings and weekends)

We love the diversity across our teams, brought together in an inclusive culture guided by our values.

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities.

We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.

Please note, you must be age 15 or over to apply for a role at Bunnings.

If you need any adjustments, just let us know - we’re here to help.

If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you.

We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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