Customer Service Team Member

Bunnings; Victor Harbor; On-site; AUD 33,000 - 46,000; Part time

Benefits offered by this job

Team discount at Bunnings and Wesfarm…

OnePass membership (free)

100+ exclusive team member benefits

12 weeks paid parental leave

Festive gifts and discounts

Cafe discounts and travelling store**

Job summary

Bunnings Group is hiring team members to help customers with friendly, helpful service and expert product guidance in our Victor Harbor store. You’ll greet customers, offer DIY advice, and ensure a positive experience from entry to checkout.

This is a part-time role with flexible morning, day and evening shifts on weekdays and weekends, designed to deliver the best possible customer experience.

Responsibilities

• Provide customers with the best in-store experience across the store.
• Manage stock efficiently while keeping the workspace clean and tidy.
• Serve customers with a smile at checkout registers.

Job description

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

About the role

Our team members are the face of Bunnings, always ready to give it a red-hot go! They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it's finding the right product or sharing expert tips, our team is here to help every step of the way.

This is a Part-Time role, and the flexibility to work morning, day and evening shifts on Weekdays and Weekends is required so that we can provide the best experience to our customers.

We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.

What's involved

• Provide our customers with the best experience across the store
• Manage stock efficiently while keeping the workspace clean and tidy
• Serve customers with a smile at our checkout registers

Who we're looking for

We're looking for team members who are passionate about helping others and eager to learn and grow. Whether you have a green thumb, are into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you!

• A genuine passion for customer experience with energy and enthusiasm
• To be able to approach, connect and confidently interact with customers
• An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store
• To act with integrity, be safe and do your best
• The availability to work flexible hours (including late nights, early mornings and weekends)

EEO & Diversity

We love the diversity across our teams, brought together in an inclusive culture guided by our values.

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities.

We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.

Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way.

If you need any adjustments, just let us know - we’re here to help.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.