Customer Service & Scheduling Specialist (Windows & Doors)

A&L; City of Melbourne; On-site; AUD 50,000 - 65,000; Full time

Job summary

A&L Windows & Doors in Dandenong South is seeking a Customer Service Representative to manage quotes, process sales orders, handle service requests and scheduling, and deliver outstanding support to customers and internal stakeholders.

In this fast-paced, high-volume environment supporting residential builders, you will be the key link between customers and operations, with ongoing training and a clear path for long-term success within a supportive team.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high-volume environment.
• Proven accuracy and attention to detail in quotes and orders.

Responsibilities

• Prepare and manage quotes for customers.
• Process sales orders and track status.
• Handle service requests and scheduling.
• Liaise with customers and internal operations to ensure smooth delivery.

Skills

Customer service

Communication

Multi-tasking

Tools

Orders processing

Job description

A&L Windows & Doors is seeking a motivated Customer Service Representative to join our Dandenong South team. You will handle quotes, sales orders, service requests, and scheduling while delivering exceptional service to customers and internal stakeholders.

In this fast-paced, high-volume environment supporting residential builders, you will be the key link between customers and operations. The role offers ongoing training, supportive leadership, and a clear path for long-term success within a