Customer Service Representative (Casual / Overnight Shift) - bp Wollert, VIC

BP; City of Melbourne; On-site; AUD 50,000 - 66,000; Part time

Benefits offered by this job

In-store discount 10%

Free on-site parking

Fuel discounts

Job summary

bp Wollert, VIC is seeking a Customer Service Representative for a casual overnight shift. You’ll engage customers, promote bp offers, and help maintain a busy, friendly store environment in a 24-hour operation.

Ideal candidates bring strong interpersonal skills, enthusiasm, and a safety-first approach. The role offers in-store discounts, flexible scheduling, and an opportunity to contribute to bp’s energy-shaping retail experience.

Qualifications

• Demonstrates strong interpersonal and communication abilities.
• Focused on delivering excellent customer service and turning promotions into sales.
• Able to adapt quickly in a busy retail environment.

Responsibilities

• Engage customers and create a welcoming store environment.
• Promote bp products and promotions to customers.
• Assist with transactions and customer inquiries during shifts.
• Maintain safety and stay compliant during overnight operations.

Skills

Interpersonal skills

Customer focus

Energy and motivation

Prioritisation

Vibrant personality

Safety awareness

Job description

Customer Service Representative (Casual / Overnight Shift) - bp Wollert, VIC

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

• Generous, above industry hourly rate
• Job stability with an essential service
• 10% discount on in-store items
• Supportive health and wellbeing benefits
• Free on-site parking
• Fuel Discounts
• Adult rates $36 - $48 per hour + other perks
• 20 years old, $22 - $36 + other perks

When you join the team, you’ll bring:

• Extraordinary interpersonal skills, building lasting connections with customers
• Energy and motivation to keep pace within an active and busy environment
• Ability to prioritise without sacrificing the customer experience
• Vibrant personality with confidence to convert in-store promotions
• Safety first approach with a level-head in emergency situations
• Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.